AssistantSenior Assistant Director of Financial Aid
AssistantSenior Assistant Director of Financial Aid
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Job Description
The Financial Aid Office at Wesleyan University is dedicated to assisting both returning and firsttime applicants in their financial aid journey. With a $90 million needbased financial aid program Wesleyan is committed to meeting 100 of the demonstrated financial need for all undergraduate students offering aid without the use of loans.
Reporting to the Associate Director of Financial Aid the Assistant/Senior Assistant Director will join a serviceoriented team and will be responsible for counseling students and parents in the areas of financial aid.
Responsibilities include:
- Provide top level customer service advice and counseling to students and families as they make decisions about college planning and financing.
- Perform need analysis and award aid to case load of approximately 300 firstyear applicants and assume responsibility for a class of approximately 300 students after May 1 commitment date.
- Work independently to read and award financial aid to applicants under a tight timeline.
- Develop coordinate and participate in outreach activities with various on and offcampus partnerships including current and prospective students the Admission Office Career Center high schools and community service organizations
- Work as a team to innovate and coordinate outreach activities to current and prospective students to improve file completion rates.
- Manage the processing and disbursement of private loans. Serve as a backup responsible for oversight of the Request for Information process for Wesleyans preferred lender list and recommend a selection of lenders to Senior Administration.
- Maintain knowledge of federal and institutional financial aid regulations and requirements to ensure legal fair and consistent administration of federal state and institutional financial aid funds.
- Comanage various financial aid publications and communications in conjunction with others on campus.
- Provide backup support in various office functions.
- Aid other staff in the backoffice operations.
Additional responsibilities for consideration at the Senior Assistant Director level include:
- Provide supervision and support to student employee training program.
- Monitor Satisfactory Academic Progress ensuring compliance with federal and institutional policy.
- Oversee the financial aid policy for Summer and Winter session programs serving as the financial aid liaison by managing scholarship and loan awards.
- Perform other duties as assigned.
This position is an oncampus position with potential for a hybrid (on campus and remote) schedule in the future. All positions may require on campus meetings.
Remote work is only considered for residents of MA VT NH ME CT RI or NY. (Relocation assistance to CT is available for those who qualify).
MINIMUM QUALIFICATIONS:
Bachelors degree and a minimum of two years of financial aid experience or an equivalent combination of education training and related experience in the profession.
Knowledge of financial aid counseling.
Strong interpersonal communication and problemsolving skills specifically via inperson meetings phone and email.
Attention to detail and a sense of humor.
Demonstrated service aptitude and ability to work independently as well as with students parents and colleagues.
Demonstrated empathetic customer service skills and experience advising others including delivering at times difficult news.
Demonstrated ability to take initiative.
Demonstrated ability to analyze and synthesize information.
Ability to work a flexible schedule including nights and weekends as needed.
Proven ability to set work priorities and manage multiple projects simultaneously in a fastpaced environment while meeting deadlines.
Ability to handle confidential matters with discretion.
Demonstrated commitment to work within a diverse environment and interact openly with individuals of different backgrounds.
Additional minimum requirements for consideration at the Senior Assistant Director level:
Bachelors degree and a minimum of 3 years of experience in either admission or financial aid in higher education or experience in a communitybased organization or related field; or an equivalent combination of education training and experience.
Experience with PowerFAIDS Slate Banner or some other admission and/or financial aid management software.
Demonstrated success in leading a longterm project or programmatic responsibility.
Experience in one of the following areas:
- Working knowledge of institutional methodology and need analysis.
- Working knowledge of federal Title IV regulations.
- Managing student employees.
- Experience with creating and generating statistical and budgetary reports.
PREFERRED QUALIFICATIONS:
Experience with PowerFAIDS financial aid software.
Experience with institutional methodology and need analysis.
Counseling experience in a higher education setting.
Knowledge of Federal Title IV and state regulations.
Fluency in a second language.
Additional Application Instructions:
Position is open until filled. For full consideration please apply by May 7 2025 when first review of applications will begin.
Work Location: On CampusAll offers to external applicants are contingent on the candidates completion of a preemployment background check screening to the satisfaction of Wesleyan University.
Wesleyan University located in Middletown Connecticut does not discriminate on the basis of race color religious creed age gender gender identity or expression national origin marital status ancestry present or past history of mental disorder learning disability or physical disability political belief veteran status sexual orientation genetic information or nonpositionrelated criminal record. We welcome applications from women and historically underrepresented minority groups. Inquiries regarding Title IX Section 504 or any other nondiscrimination policies should be directed toVice President for Equity and Inclusion Title IX and ADA/504 Coordinator.
Wesleyan University complies with the Clery Act and maintains records of campus crime statistics and security policies. Copies of Wesleyan Universitys Clery Act Report are available on request and online at is taken into consideration in the determination of salary offers. For more information visit offers a broad range of employee benefits and development opportunities including comprehensive group insurance plans wellness programs and incentives generous paid time off and retirement plans flexible work schedules employee and dependent tuition programs for those who qualify.
Detailed information on the benefits of working at Wesleyan is located at:https://wesleyan/hr/careers/.
Required Experience:
Director
Employment Type
Full-Time
