HR System Analyst
HR System Analyst
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1 Vacancy
Job Description
Join our Global HR Employee Experience Design team as an HR System Analyst. In this role you will report to the Director of Global Experience Solutions and be responsible for the implementation maintenance and optimization of our HR Technology including our Learning Management System (LMS) and Learning Experience Platform (LXP). You will collaborate with various stakeholders to identify and address HR technology needs and lead the development and implementation of innovative HR technology solutions.
You will be responsible for supporting our stakeholders across the organization by serving as a technical/functional analyst responsible for configuration and optimization of our HR Technology.
Because you are highly technical process oriented and enduser focused youre able to identify problems or risks and develop forward thinking solutions that you can communicate with clients using visuals and language they can understand. You know when to challenge when to ask for help or when to go above and beyond for success. You enjoy constantly learning and applying new advances in technology for the organization that exemplify and uphold our vision and strategy.
Key Responsibilities:
- Monitor system performance troubleshoot issues and implement product enhancements to ensure optimal functionality.
- Identify gather validate and design solutions that enhance employee experiences and meet both business and enduser requirements.
- Utilize critical and analytical thinking to build processes and implement improvements that continually enhance the employee experience while maintaining business requirements.
- Proactively identify monitor and resolve technical issues within our HR tools and technology.
- Stay up to date with advancements and opportunities in technology platforms and apply this knowledge to support ongoing enhancements
- Prioritize work effectively to deliver successfully.
- Document processes and procedures to ensure business continuity.
Qualifications:
- Bachelors degree (in HR Management Business Administration or similar) or equivalent combination of education and work experience
- 13 Years of experience in HRIS administration or application support including 1 year supporting Workday and/or Cornerstone
- Demonstrated experience handling highly sensitive and confidential information with discretion and professionalism within data privacy standards
- Experience with large global organization
- Selfmotivated
- Strong technical acumen and logic
- Proven demonstration of initiative and desire to build skills in new areas
- Solid understanding of data how to obtain how to interpret how to use for analysis and to help drive decisions
- Solid consulting experience e.g experience presenting explaining complex functionality to management and endusers
Additional Education and Experience:
Experience with Learning tools including Workday Learning is an asset
Experience with Phenom Cornerstone Edcast an asset
Experience with JIRA Salesforce ServiceNow or similar applications is an asset
Experience working in an agile environment is an asset
Experience with Human Centered Design (HCD) principles and practice an asset
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
#LIHybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Primary Location
Working Arrangement
Salary range is expected to be between
$57675.00 CAD $96125.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant jobrelated factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short and longterm disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about paid time off provisions.
Required Experience:
IC
Employment Type
Full-Time
