Hybrid Bilingual Call Center Agent FrenchEnglish Required
Hybrid Bilingual Call Center Agent FrenchEnglish Required
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1 Vacancy
Job Description
Join a Team Thats Passionate About Making Lives Better!
At Bill Gosling Outsourcing we believe that success starts with an amazing team. We are a global leader in outsourcing solutions we focus on making lives better one connection at a time. We provide tailored solutions to businesses around the globe specializing in customer care sales and financial services. Were looking for enthusiastic driven individuals to join our dynamic work environment where fun meets results!
We are looking for a Bilingual Call Center Agent to join our team and provide outstanding customer service to our clients. In this role you will be the first point of contact for our customers addressing their inquiries and resolving issues in both languages.Compensation: $21.00 per hour (approximately $43000 per year)
This posting is to build a candidate pool for anticipated future job openings. While there might not be an immediate vacancy we encourage you to apply so you will have the opportunity to join our team when a position becomes available.
What Youll Do:
- Respond to customer inquiries providing timely and accurate information in both French and English
- Resolve customer issues ensuring high satisfaction levels and adhering to company standards
- Maintain a high level of professionalism while interacting with customers
- Handling inbound and outbound calls emails and chat inquiries in both languages
- Document interactions and maintain uptodate records in our systems
- Collaborate with other departments to resolve customer concerns efficiently
What Were Looking For:
- Fluency in both French and English (written and spoken) is required. English only candidates will not be considered or contacte
- Previous experience in a call center or customer service role is required
- Strong communication skills with an emphasis on customer satisfaction
- Ability to work in a fastpaced dynamic environment
- Problemsolving skills and the ability to handle difficult situations calmly and professionally
- Excellent organizational skills and attention to detail
- Basic computer skills and familiarity with CRM software
Why Join Us
Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure youre equipped for success.
TeamOriented Culture: Work in a collaborative supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events we foster a lively and inclusive work environment where youll build strong connections.
StateoftheArt Offices: Work in our modern wellequipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in peoples lives!
Get to Know Us Better! Follow us to get an insider view of our team in action our values in motion and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
At Bill Gosling Outsourcing we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race gender age ability status or any other characteristic you are valued here.If you require accommodations at any stage of the hiring process we are happy to work with you to ensure you have the support you need just let us know.
Bill Gosling Outsourcing Where your career thrives!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
