Senior Specialist Social Worker
Senior Specialist Social Worker
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Job Description
At Collective Health were transforming how employers and their people engage with their health benefits by seamlessly integrating cuttingedge technology compassionate service and worldclass user experience design.
Collective Health is looking for a full time experienced and forward looking Licensed Clinical Social Worker to guide and support members facing complex conditions driven by data shaped by evidencebased best practices and supported by worldclass customer service. The SW Care Managers are part of an interdisciplinary care team located in Collective Healths Lehi Utah office. The SW Care Manager will ensure that our members care is optimally coordinated.
We are looking for an expert Licensed Clinical Social Worker who is adept at navigating people to care resources and managing complex medical conditions. The Social Worker would be responsible for providing telephonic care management including but not limited to:
What youll do:
- Lead outreach efforts to highrisk individuals with complex medical conditions through telephonic or electronic outreach
- Complete telephonic social work assessments and care plans for patients with behavioral social financial and environment problems
- Educate and empower members using decision support through multiple modalities including telephone and email to help members achieve their health goals
- Identify and discuss current barriers related to members current condition and provide interventions to address these barriers
- Provide emotional support behavioral health navigation and assist with benefits
- Coordinate a range of services including community resources and health benefit resources
- Utilize motivational interviewing to assist members to become self sufficient in their care planning
- Participate in clinical interdisciplinary rounds
- Work collaboratively on comanaged cases with nurses pharmacists and dietitians
- Work cross functionally with other teams to assist with benefits and claims questions
- Spend 85 of your time in the direct case management role and 15 on project work and other opportunities as they are available
To be successful in this role you:
- Have an active LCSW
- Have 35 years experience in case management; experience at a payer is a plus
- Bilingual (Spanish/English) Highly preferred
- Are passionate empathetic and excited to help people
- Are independent tenacious and capable of identifying and implementing best practices
- Are capable of thinking creatively to implement care navigation solutions that challenge status quo
- Are driven able to carry a caseload and prioritize to complete daily tasks and outreach while meeting operational expectations
- Are tech savvy; able to talk type and navigate an electronic chart with ease
- Are proficient in Google suite such as Google Sheets Docs etc.
- Are okay with working in a telephonic social work role (no direct/face to face patient contact)
- Are okay with a role that does not involve providing individual therapy
- Are a problem solver using best practices to achieve goals
- Are comfortable with ambiguity and open to collaborating with people across different teams
- Have experience at a health technology startup
- Experience working with diverse patient populations including LGBTQ
- A strong moral compass and commitment to Collective Healths core values of integrity transparency and trust
- Additional Case Management Certification is a plus
- Discharge planning complex care coordination behavioral health and/or home health experience preferred
- Oncology behavioral health pediatrics and/or maternity experience a plus
Pay Transparency Statement
This is a hybrid position based out of one of our Lehi UT or Plano TX offices with the expectation of being inoffice two days per week in Lehi and three days per week in Plano.#LIhybrid
The actual pay rate offered within the range will depend on factors including geographic location qualifications experience and internal equity. In addition to the salary you will be eligible for stock options and benefits like health insurance 401k and paid time off. Learn more about our benefits athttps:// UT Pay Range
Why Join Us
- Missiondriven culture that values innovation collaboration and a commitment to excellence in healthcare
- Impactful projects that shape the future of our organization
- Opportunities for professional development through internal mobility opportunities mentorship programs and courses tailored to your interests
- Flexible work arrangements and a supportive worklife balance
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance please contact .
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For more information about why we need your data and how we use it please see our privacy policy: https://collectivehealth/privacypolicy/.
Required Experience:
Senior IC
Employment Type
Full Time
