IT Business Analyst

Birketts is a full service UK Top 50 law firm. With a heritage spanning 160 years we have more than 700 lawyers and legal professionals based in Bristol Cambridge Chelmsford Ipswich London Norwich and Sevenoaks. We advise businesses government and public sector organisations and individuals in the UK and internationally across four principal practice groups: property corporate services litigation and private client advisory.

We are defined by our Next Level Law proposition. We work with our clients as a proactive partner horizon scanning and thinking ahead to the changes challenges or opportunities that they may face.

Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024.

With our ambition to succeed comes a strong desire to make a positive contribution to the communities we serve and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do with female partners comprising 40 of our partnership.

The role is a key member of the Product Delivery Team who are responsible for providing technical project management business analysis and ensuring that all IT projects are designed run managed to time and budget.

The wider IT Team is responsible for all aspects of IT across the business covering User Support Infrastructure Network Security Product Delivery Data System and Development Teams.

The role needs to be based regional and can be based in any of 4 offices to include either Cambridge Chelmsford Ipswich or Norwich. Please only apply if you can work in one of these offices. The role cannot be remote.

Understanding Business Objectives: Seek develop and help implement strategic initiatives for improved efficiency and productivity. This is achieved through working with stakeholders to understand Birketts goals and objectives. To analyse the business environment industry trends and internal processes to identify opportunities for improvement and growth.

Requirements Gathering and Analysis: Drive awareness of requirements across business units and identify substandard systems processes through evaluation of data. Provide effective documented evidence of requirements and present effective solutions to the problem while analysing the why of a stakeholders request.

Process review and improvement: Serve as thought leader for technical business processes developing systems prototypes that promote increased efficiency and productivity on multiple levels. Utilize skills such as process mapping and analysis to help streamline our processes and remove inefficiencies.

Communication & Collaboration: Works with the Product Delivery Team lead and Projects and Development team to build a robust Business Analysis process that works in tandem with both the firms Project Board processes and internal IT project processes.

Data Analysis and Decision Support: Utilizing data analysis to provide insights that support decisionmaking processes during scoping of projects. Making use of data to identify trends patterns and opportunities helping the project board and stakeholders make informed choices. This assists us in strategic planning risk assessment and ensuring that decisions align with our goals and strategies.

End to End Delivery: Works directly within the product delivery team to ensure a robust Agile project management / delivery methodology is followed across IT projects.

Responsible for:

Working directly with various firm members across a wide range of business areas on the analysis and design of projects including initial documentation periodic review during implementation and technical governance throughout the projects lifecycle.

Work with the Test Lead to perform evaluate and communicate thorough quality assurance at every stage during project implementation.

Determine and develop user requirements for systems and projects to ensure maximum usability.

Partner with stakeholders across business units to develop analyses and documentation in a collaborative way communicating effectively and efficiently with operational managerial and executive teams as needed.

Evaluate analyze and communicate requirements on a continuing basis and maintain processes including the delivery of monthly status reports to all appropriate parties.

Author and update internal and external documentation and formally initiate and deliver requirements and documentation as per our Project Board processes.

• Bachelors degree (or equivalent) in Computer Science or a Business Analyst at Lv4 qualification with ideally 2 years of experience.
• High proficiency in technical writing such as UML Process Modelling Wireframing and prototyping.
• Proven ability to manage projects and user testing.
• Experience with data visualization and analytics.
• Strong working knowledge of relevant Microsoft applications including Visio or similar.
• Strong team player with excellent communication skills.

At Birketts our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success development and wellbeing of our colleagues helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment we offer the following core benefits:

• 25 days holiday (FTE) plus Bank Holidays
• Long Service holiday award 1 extra week every 10 years continuous service
• Private Healthcare with BUPA (offered after probation is passed)
• Scottish Widows Pension Scheme 5 employer / 5 Employee)
• Staff Profit Share and Individual Performance Bonus Scheme
• Salary sacrifice (Pensions Staff Profit Share)
• Life Assurance 4 x salary / Permanent Health Insurance
• Paid CSR Day
• Enhanced Maternity/Paternity Leave
• Subsidised gym membership
• Electric car scheme
• Agile/Hybrid Working Policy
• Dress for your Day Policy

is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible agile and parttime roles and we are happy to explore your preferred working patterns as part of your application.

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.

Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age disability sex race religion or belief gender reassignment marriage or civil partnership pregnancy or maternity or sexual orientation.

We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all valuing the right mix of talent skills and potential. We welcome applications from a diverse range of candidates and selection for roles is based solely on individual merit.