HEAP Support Specialist full time
HEAP Support Specialist full time
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Job Description
HEAP Support Specialist
(Home Energy Assistance Program)
To help Mainers stay safe and warm the Home Energy Assistance Program (HEAP) provides money to help eligible homeowners and renters in Cumberland County pay for a portion of their annual heating expenses.
The HEAP Support Specialist is a combination of the Receptionist and Intake Specialist positions. This is an administrative support position for the HEAP program. This position contributes to the accomplishment of The Opportunity Alliance mission through provision of administrative and technical functions of program process and project workflow from client intake through delivery of program services.
Schedule: This is a fulltime 40hours/week position. MF regular business hours.
Location: Portland ME. This position will be fully onsite in person supporting the office flow.
Qualifications:
- High school diploma or equivalent required.
- 1 year of experience in an office setting where client contact was a responsibility preferred.
- Demonstrated excellent written and oral communication skills.
- Demonstrated knowledge of community resources.
- Demonstrated computer proficiency and experience with Microsoft Office Outlook Word and Excel. Ability to operate photocopier fax and multiline phone.
- Confidentiality of client information.
- Contracts that have Rider D: Must be able to successfully pass a criminal background child protective service check & sex offender check.
- Must not be on the state or federal suspension and disbarment list.
- Normal office conditions such as sitting with occasional standing walking reaching stooping bending kneeling crouching typing and lifting up to 10 pounds.
- Driving may be necessary to attend meetings and trainings but is not a primary and essential job responsibility.
Benefits: Our benefits include but are not limited to:
(offered to fulltime and parttime employees)
- Generous paid time off accrual
- 9paid holidays per calendar year and up to 3 floating holidays per calendar year
- Excellent medical benefits at very reasonable cost
- Dental and Vision insurance options
- Agency paid basic life insurance and STD & LTD disability insurances
- 403(b) retirement with a generous agency match (all employees are eligible)
- Tuition Reimbursement offered once per year through an application process
- The Opportunity Alliance (TOA) is a qualified employer under thePublic Service Loan Forgiveness (PSLF)program.
To learn more about our benefits please visit we are
The Opportunity Alliance is Helping People Reach for a Brighter Future.
Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy leadership and support to identify the goals and address the needs of individuals families and communities.
The Opportunity Alliance (TOA) is a dynamic resultsfocused Community Action Agency providing approximately 50 integrated communitybased and clinical programs serving more than 20000 people annually throughout the state of Maine. With over 50 years of experience TOA draws from a comprehensive set of programs which address issues such as mental health substance use homelessness lack of basic needs and access to community an extensive array of services TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve is clientfocused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:
- Mental Health & Wellness
- Community Building
- Family & Early Childhood Education
- Economic Resources
If you are viewing this posting on a thirdparty site please visit our website at apply.
Please submit a cover letter and resume along with your application.
Thank you!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
