Healthcare Interpreter

ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system operating 25 health centers and four acute care hospitals in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS directly operated clinical sites and through partnerships with communitybased clinics DHS cares for about 800000 unique patients each year employs over 23000 staff and has an annual operating budget of 6.9 billion.

Through academic affiliations with the University of California Los Angeles (UCLA) the University of Southern California (USC) and the Charles R. Drew University of Medicine and Sciences (CDU) DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services DHS also runs the Emergency Medical Services (EMS) Agency and the Countys 911 emergency response system as well as Housing for Health and the Office of Diversion and Reentry each with a critical role in connecting vulnerable populations including those released from correctional and institutional settings to supportive housing.

Provides interpreter services by rendering messages from a source language to a target language in person by telephone video medical interpreting technology or other remote technology to nonEnglish and limitedEnglish speaking patients and family members physicians nurses and other healthcare professionalsduring all aspects of the healthcare encounter and in various healthcare settings.

Interprets/translates accurately and completely; informs healthcare provider if the content to be interpreted/translated might be perceived as culturally offensive insensitive or otherwise harmful to the dignity and wellbeing of the patient.

Assesses patients understanding of information conveyed.

Translates a variety of patientrelated materials including text that pertains to the medical encounter such as discharge procedures pharmaceutical instructions consent forms and other patientrelated documents as necessary.

Performs routine visual inspection of interpreterrelated equipment and reports complex equipment malfunctions to appropriate parties for service.

Collects and maintains interpretation/translation records and files including daily computer entries of statistical data collection of work related information; and performs other related record maintenance tasks.

Attends inservice and mandatory trainings that include the improvement of healthcare interpreting communication skills provision of culturally competent healthcare patient safety use of video medical interpreting and telephonic technology and complies with hospital policies and procedures.

Assists with training healthcare staff on use of interpreter related equipment and other methods of language access services.

SELECTION REQUIREMENTS:

OPTION I:Successful completion of a Healthcare Interpreter Training Program which includes a section covering Medical Terminology* ANDproof of language proficiency identifying the language for which certified.

OPTION II:Certification or credential issued by a recognized Healthcare Interpreter credentialing organization** AND proof of language proficiency identifying the language for which certified.

DESIRABLE QUALIFICATIONS:
Additional credit will be given to applicants that possess the following desirable qualification:

Agencies that provideacceptable proof of Language Proficiencyincludebutare not limited to Language Line Solutions Pacific Interpreters CyraCom and State of California Medical Interpreters examination administered by the California State Personnel Board on behalf of the Judicial Council for California acceptable is any recognized test of healthcare interpreterskills conducted by an independent third partyentity such as but not limited to Language Testing International.

*Certificate of Completion from an approved medical interpreter training course with a passing score of at least40 hours.

**Credential/Certificate issued by a recognizedHealthcare Interpreter credentialingorganization will be accepted from national organizations such as but not limited to The CertificationCommission for Healthcare Interpreters (CCHI) and The National Board ofCertification for Medical Interpreters (NBCMI).

EXAMINATION CONTENT:
An evaluation of education trainingand experience based upon application information and desirable qualifications weighted 100.

Candidates must achieve a passing score of 70 or higher in order to be added to the eligible register.

ELIGIBILITY INFORMATION:
Applications will be processed on anasreceivedbasis and those receiving a passing score will be added to the eligible register accordingly.

The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve 12 months following the date of promulgation.

No person may compete in this examination more than once every twelve 12 months.

SPECIAL INFORMATION:
Appointees may be required to workany shift including evenings nights weekends and holidays.

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions you will not be asked to provide information about a conviction historyunless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job and consider potential mitigating factors including but not limited to evidence and extent of rehabilitation recency of the offense(s) and age at the time of the offense(s).If asked to provide information about a conviction history any convictions or court records which are exempted by a valid court order do not have to be disclosed.

VACANCY INFORMATION:
The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur.

APPLICATION AND FILING INFORMATION:

Applications must be filed online applications submitted byU.S. MAIL FAX or IN PERSON will not be accepted.

Applications electronically received after 5:00 p.m. PT on the last day of filing will not be accepted.

Apply online by clicking on the green APPLY button at the top right of this posting. You can also track the status of your application using this website.

The acceptance of your application depends on whether you haveclearly shown that you meet out your application completely and correctly to receive full credit for related education and/or experience in the spaces provided so we can evaluateyour qualifications for the position.Please do not group your experience.For each position heldgive the name and address of your employer your position title beginning and ending dates number of hours worked per week and description of work performed.If your application is incomplete it will berejected.

IMPORTANT NOTES:

• Allinformation and documents providedby applicants is subject to verification.
• We may reject your application at any time during the examination and hiring process including after appointment has been made.
• Falsificationof any information may result indisqualificationorrescissionof appointment.
• Utilizingverbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of dutieswill not be sufficient to demonstrate that you meet the Requirements. Comments such asSeeRsum orreferencing other unsolicited materials/documents will not be considered as a response; in doing so your application will berejected.

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/NonDiscrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to nondiscrimination in the County workforce regardless of age 40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information please visit: Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations please visit: Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job and will also consider potential mitigating factors which may include but is not limited to evidence and extent of rehabilitation recency of the offense(s) and age at the time of the offense(s). If asked to provide information about conviction history any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952.

Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles please visit our interactive Career PathFinder application at .

Revised January 2025