Full Time Sales Lead Visual Merchandising Specialist Key Holder

Operations & Visual Specialist AllModern Stores

The pay for this position is $2124/hr however base pay offered may vary depending on location jobrelated knowledge skills and experience.

Come join the team that is reinventing home! Wayfair is hiring for our AllModern retail store! If you are looking for rapid growth constant learning and dynamic challenges this store might be the future home for your career.

What youll do:

• Provide an authentic friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus.
• Manage maintain and monitor stock levels receive and process merchandise ensure items are properly stored and easily located for replenishment on the sales floor.
• Provide coaching and support to Operations/Visual Associates and support their allocated workload efforts as determined by the Store Leader. Depending on the specific work shift this associate will help open and/or close the store with keyholder responsibilities.
• Support associates to help drive exceptional customer service and maintain a strong visible presence in the designated work area to drive sales and strong customer service.
• Support Store Leaders to train and develop associates on knowledge of our product selling customer service operations visual and other aspects of their roles.
• Along with the Store Manager provide helpful observation feedback and thoughtful guidance to associates to aid them to adapt and grow.

• Support visual merchandising tasks such as maintaining stores visual standards floorsets window changes signage placement lighting installations basic electrical wiring wallpapering etc as needed
• Utilize sales analytics tools to drive store profitability and growth in a way that supports the success of the overall brand.
• Drive sales in the store by asking great questions to understand customer needs guiding them through their questions providing product options (both within store and our endless aisle/online assortment via web and app) that leads to a satisfied customer experience.
• Assist walkins on the sales floor and in the design studio as needed.
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
• Engage in a high energy focused and dynamic work environment where there can be rapid changes in products promotions offerings and operations.

What youll need:

• 2 years of retail experience; preferably in the home or furnishing space. Interior design furniture or home goods experience preferred.
• An ability to read interpret and execute a sales floor design layout map or basic planogram experience preferred.
• Basic electrical wiring experience preferred
• Experience in visual merchandising lighting installs wallpapering furniture assembly preferred.
• Passion for great customer service operational excellence and efficiency to meet company goals.
• Track record of thriving in a fast paced and changing environment.
• Strong organization selfmotivation communication and relationship management skills.
• An ability to handle customer escalations and demonstrate professional maturity

Physical Requirements:

• While performing the duties of this job the employee is frequently required to stand walk talk and hear. The employee frequently is required to handle or feel and reach with hands and arms. The employee is occasionally required to sit regularly climb or balance and frequently stoop kneel crouch crawl or reach overhead. The employee must regularly frequently or occasionally lift and/or move up to 50lbs.
• Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.
• Ability to ascend/descend a ladder (minimum 10ft)
• Ability to use a variety of handheld tools(such as but not limited to wire cutter wire strippers screwdrivers hammer measuring tape leveler drill).
• Ability to use basic electrical wiring associated with lighting installation.

Compensation & Benefits:

• Medical benefits financial benefits and a generous employee discount

Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.