Operations Strategist
Operations Strategist
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Job Description
As an Operations Strategist for Balsam Brands your job will be to help manage daytoday warehouse operations and order processing tasks for our businesses as well as assist in various other operations related tasks and projects like warehouse and shipping invoice reviews identifying and onboarding new shipping partners and preparing analysis of costs and shipping metrics to look for efficiencies. You will gain a thorough understanding of parcel and freight shipping including costs carrier requirements and carrier options and seek to find ways to minimize costs while maintaining an optimal customer experience.
The Operations Strategist will prepare various reports for management that will improve visibility of operational challenges identify opportunities to optimize order processing inventory allocation and inventory management. You will collaborate across geographies with team members in Ireland and Manila and report warehouse and shipping metrics to stakeholders. You will also collaborate with cross functional partners to support any marketplace PR and special projects. In addition you will jump in to help our team improve our capabilities and handle challenges by gathering and providing data in a resourceful manner.
This role reports to the Director of Operations and is expected to work in a hybrid work model which currently includes Monday Tuesday and Wednesday inoffice.
What youll do:
Monitor supply chain and financial metrics to optimize the costs and experience of shipping to customer
Review weekly invoices from shipping and warehouse partners and prepare summary report to be shared with the team. Identify any errors or areas for potential savings. Work toward becoming the Operations team expert on our parcel shipping costs.
Prepare reports for senior leadership to improve visibility of costs operational challenges identify opportunities to optimize order processing inventory allocation and inventory management.
Complete analysis of shipping costs under various scenarios to evaluate cost saving opportunities
Work with warehouses to facilitate the movement of orders and inventory and coordinate with shipping carriers
Partner with supply chain customer service internal crossfunctional partners and external vendors making process improvements and solving operational challenges
Collaborate with remote teams across geographies using a variety of technology
Identify and onboard new shipping carriers or other operations partners as needed
Become an expert in various operational processes including communicating effectively with warehouses and shipping partners and supporting all order processing tasks.
What you bring to the table:
Bachelors degree Masters degree preferred preferably in Business Supply Chain Economics Finance Data Analytics and/or Engineering
2 years of experience in operations or other relevant role.
Strong written and verbal communication skills
Demonstrated history of teamwork including a willingness to jump in to help accomplish tasks
Strong analytical skills
Inquisitive mind and analytical approach to solving problems
A sharp eye for the detail
Selfstarter with a cando attitude
Proficient in Microsoft Excel ability to learn software programs.
About Us: Balsam Brands is a global omnichannel retailer with roots in holiday and home dcor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a peoplefirst company that values relationship building authenticity and doing the right thing. We have steadily growing teams in Boise the Bay Area Dublin the Philippines Canada and Mexico.
The companys mission is to create joy together. We empower our team and partners to love what they do provide products and experiences that inspire meaningful moments with family and friends and give back to our families and communities in impactful ways. When you join Balsam Brands youll find a culture of caring people doing challenging work and building a welcoming workplace.
- Check out our flagship brand Balsam Hill:
- Balsam Brands in Forbes: Brands on LinkedIn: Balsam Brands we strive to offer a competitive compensation and benefits package. For permanent fulltime team members our current package includes:
- Competitive compensation including a cashbased incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
- Comprehensive Medical Dental and Vision coverage with 100 of monthly premiums covered for team members and 85 employerpaid premiums for other coverage tiers that include dependents
- Up to $2000 annual funding toward HSA accounts
- Medical transit dependent care FSA
- Infertility coverage offered on all medical plans
- Generous parental leave program and flexible return options
- Companypaid life and AD&D insurance
- Companypaid short and longterm disability insurance
- 401(k) with dollarfordollar company match up to $4000 per calendar year
- Employee Assistance Program (EAP) and other mental health and wellness perks
- Paid holidays annual shutdown week PTO and volunteer timeoff (VTO) packages
- Paid 5week sabbatical leave after 10 years of employment
- Annual continuous learning benefit up to $1000 per person per fiscal year
- Up to $300 flexible reimbursement to support setup of new team members workfromhome environment
- Generous team member merchandise discount
- Valuable extras: identity theft protection subsidized parking monthly wellness pet insurance accident & critical illness insurance
The base pay range for this position is: $65000 to $81000. Where an individual falls within that range will vary based on several factors including geographic location and may vary depending on candidate qualifications and experience applicable skills and other jobrelated factors. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair externally competitive and fiscally prudent total compensation package administered in a simple and consistent manner.
At Balsam Brands we strive to build a diverse equitable and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds ages abilities and experiences to apply. We do not discriminate on the basis of race ethnicity religion national origin citizenship marital or family status disability sexual orientation gender identity or expression pregnancy or caregiver status veteran status or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process to perform essential job functions and to receive other benefits and privileges of employment.
#LIHybrid
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
