IT Technical Consultant - Operations Remote
IT Technical Consultant - Operations Remote
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3-5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are looking for a Technical Consultant with deep knowledge of ManageEngine particularly in IT Operations and fullstack observability platforms or similar solutions. In this role youll play a pivotal part in demonstrating the power and impact of our fullstack observability portfolio to prospective clients helping them unlock true operational excellence.
Key Responsibilities:
Engage with prospects and customers (both online and onsite) to understand business and technical needs.
Deliver product presentations technical demos and proofofconcepts tailored to client environments.
Translate business requirements into tailored ManageEngine Network monitoring solutions server & application performance monitoring solutions & Digital Experience Monitoring solutions.
Collaborate with Sales and Account Managers to drive solution alignment and deal closure.
Respond to RFPs RFIs and other technical documentation.
Stay updated with product developments features and roadmaps & Provide feedback to product teams for continual improvement.
Customer Success: Work closely with customers to understand their Business service performance challenges and implement tailored solutions using ManageEngine products.
Represent ManageEngine at industry events user groups and conferences to showcase our solutions.
Requirements
5 to 8 years of proven experience in areas such as OpenTelemetry standards distributed systems AI/MLdriven performance bottleneck detection Docker and containerization technologies and network infrastructure management (implementation configuration or presales).
Strong communication and presentation abilities along with fluency in German.
Ability to handle customer objections and technical queries confidently.
Analytical mindset with strong problemsolving abilities.
Handson experience with comparable tools such as Dynatrace AppDynamics Solar winds Datadog Grafana New relic PRTG AWS CloudWatch Azure Monitor or Google Cloud Operations tools or equivalent platforms is required.
Certifications around Cloud Architect Certifications (AWS Azure GCP) SRE certifications CCNACCNP certifications could be a value add.
Benefits
- Competitive salary package aligned with the candidates qualifications experience and the market value of the role.
- Continuous training and professional development opportunities.
- Supportive and inclusive team and colleagues.
- Clear development plan in the short medium and long run.
- Participation in coaching and mentoring schemes.
- Opportunity to work with a global team and contribute to the growth of a leading technology company.
Employment Type
Full Time
Key Skills
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