Director Revenue Operations
Director Revenue Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Squarespace is looking for a Director Revenue Operations to lead and manage the endtoend revenue operations function driving operational efficiency and aligning processes systems and data across the revenuegenerating teams. You will collaborate with senior leadership to develop strategies streamline workflows and improve forecasting reporting and analytics to ensure consistent revenue growth. Your leadership and expertise will be critical in scaling our revenue engine to meet both shortterm and longterm business objectives.
You will report to the Senior Director FP&A and be based out of our NYC headquarters.
RESPONSIBILITIES
- Collaborate with crossfunctional teams including Legal Sales & Marketing Customer Operations Product Management and Engineering to identify and drive important business initiatives aligning operational efficiencies to revenue outcomes.
- Collaborate with Product Engineering and other crossfunctional teams to ensure that the technology ecosystem is integrated and aligned to support revenue goals.
- Business owner for systems related to Order Management Billing Collections and Cash Applications including design roadmap planning optimizations and project sponsorship.
- Manage relationships with key third party partners related to the processing and billing of SQSP customers.
- Apply knowledge of best practices surrounding the deal desk to streamline and scale.
- Ensure clean accurate and actionable data for all revenue teams utilizing CRM systems (e.g. Salesforce) and other tools to support reporting dashboards and analytics.
- Evaluate Billing & Collections data as well as user feedback to make sound data driven recommendations to reduce Billing Errors and Cash Collections delays collaborating to manage risk and fraud related to core billing for the company.
- Assist with external financial audits SOC audits and other due diligence requests
- Develop and implement systems to track and report on revenue KPIs sales performance and pipeline progress.
QUALIFICATIONS
- Bachelors Degree in Business Accounting Finance; PMP certified preferred
- 12 years of progressive Revenue and Financial Operations experience
- Experience with ASC 606
- Large billing SaaS system experience with emphasis on Billing AR Module Projects Module Case Management or equivalent; multiple examples of large transformations
- Salesforce experience ideally working knowledge of Salesforce CPQ (Configure Price Quote)
- Extensive experience developing and optimizing order to cash processes and systems
- Proven experience working with sales marketing and customer success teams in a fastpaced highgrowth environment
- Expertise in CRM systems (e.g. Salesforce HubSpot) and revenue operations tools (e.g. Tableau Domo or similar analytics tools)
- Exceptional communication and leadership skills with experience managing and mentoring teams
- Ability to work crossfunctionally and manage multiple priorities in a fastmoving environment
Benefits & Perks
- A choice between medical plans with an option for 100 covered premiums
- Fertility and adoption benefits
- Access to supplemental insurance plans for additional coverage
- Headspace mindfulness app subscription
- Global Employee Assistance Program
- Retirement benefits with employer match
- Flexible paid time off
- 20 weeks for parental leave and up to 12 weeks to care for an ill family member
- Pretax commuter benefit
- Education reimbursement
- Employee donation match to community organizations
- 6 Global Employee Resource Groups (ERGs)
- Dogfriendly workplace
- Free lunch and snacks
- Private rooftop
- Hack week twice per year
Cash Compensation Range: $203500 $275000 USD
The base salary for this position will vary based on jobrelated criteria including relevant skills experience and location among other factors.
In addition to the cash compensation above (which includes base salary and where applicable for eligible roles may include ontarget commissions or overtime pay) Squarespace employees are eligible to be granted an option to purchase our common stock.
About Squarespace
Squarespace is a designdriven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence build an audience monetize and scale their business. Our suite of products range from websites domains ecommerce and marketing tools as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1500 is headquartered in bustling New York City with offices in Dublin Ireland Aveiro Portugal and coworking spaces in the UK Netherlands and Australia. For more information about our company culture visit Commitment Today more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers but we also work toward the same in our employees. At Squarespace we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LIHybrid Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.
Required Experience:
Director
Employment Type
Full Time
