Senior Manager AWS Organizational Effectiveness

Do you have a strong background in building the right organizational effectiveness solutions that proactively address businesscritical problems or organizational issues that are presently in front of you Do you have the ability to look across multiple projects to see the overlaps and connection points that others might miss If so we have an exciting opportunity to drive organizational effectiveness across the AWS organization.

As a Senior Manager of Organizational Effectiveness you will lead a high impact team that partners with AWS business leaders to derisk and optimize areas that challenge AWSs ability to operate as a welldesigned welloiled machine. You will spearhead solutions for designing or reengineering organizations driving team effectiveness and highperformance teams and managing largescale organizational changes. You will distill numerous inputs/ideas into meaningful actions and culturally relevant recommendations on what we should be doing next. You will help organizations and senior teams define their tenets and articulate their vision mission and business strategy. You will guide senior teams as they solve for conflicts or ambiguities in roles responsibilities and work processes. You will examine group processes to help organizations build mechanisms for effective group problem solving and decisionmaking.

This role requires strong partnership with our HR business partners and business leaders across a fast moving global and matrixed organization. Flawless consulting and influencing skills are essential since you will be required to interface effectively and communicate convincingly with professionals at all levels including Clevel executives. Some example projects you will work on include:
Partnering with senior business leaders to address organizational design operating model and strategy development opportunities
Conducting organizational analysis to understand root causes to organizational performance issues and opportunities
Partnering with our research scientists to uncover organizational bottlenecks and health factors to identify organizational effectiveness opportunities
Building highperforming team effectiveness mechanisms and interventions

Key job responsibilities
Know Your Customers. Understand their priorities what they are saying and more importantly what they arent. Deliver and drive value for them.
Innovation. Appreciate what exists identify why it works. Then rebuild it or build something totally different that derives even MORE value.
Judgment. Take different perspectives and business needs develop a solution that works move the ball forward. Be able to support your opinions with sound reasoning grounded in the business.
Program management. Build plans with clear objectives milestones senior stakeholder alignment and measures of success.
Numbers. Data. Love them use them. Be more than comfortable with spreadsheets and be able to tell someone what the numbers are actually saying.
Thinking big. How do we build it bigger better faster What arent we thinking of
Prioritization. There will be a constant flow of work both tactical and strategic. Determine what gets done first and why while managing a plan for what to do with everything else.
Building relationships. Partner with business and operations leaders HRBPs and corporate central teams. Share best practices partner on solutions and move the organizations forward together.
Consulting. Utilize past experience deep knowledge of processes and policies and knowing whats going on across our organization to create custom solutions and localize as needed.
Communicating. Share your ideas listen to others followup and followup again.
Teaching. You are the expert in this space. Share whats in your head. Scale you.
Resourcefulness. If you dont know it thats ok. But you should know where to go for the answer or how to find out.
Bias for Action and dealing with ambiguity. Sometimes it is not clear how we are going to get there. Can you help carve a path How fast can you do it What are the tradeoffs


About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

10 years of Organizational Effectiveness experience in a fastpaced environment. People management experience.
Mentor and support team members.
Strong strategy development organizational design and operating model optimization skills.
Ability to operate within a global matrixed environment.
Experience and skills in building spy scalable solutions that make a difference.
Ability to work in a highly ambiguous environment and interest in in working with a global team.
Ability to handle responsibilities independently while exercising good judgment in problem solving and keeping team members adequately informed.
Ability to influence and partner with different levels of the organization up to the Clevel to achieve results.
Ability to work efficiently and accurately in time sensitive matters and organized to manage and track multiple priorities simultaneously grace under pressure and the ability to switch gears at a moments notice.
Excellent written and verbal skills as well as prioritization and planning skills with strong attention to detail.
To be successful the person in this role will need to demonstrate analytical capabilities a process improvement mentality and ability to influence others with datadriven recommendations.

Masters degree in Organizational Development or similar field
Confidence in dealing with senior level staff and ability to communicate in a crisp concise and professional manner.
5 years of experience in scoping leading and delivering complex projects. The right candidate will have a track record of project management from conception and design through implementation measurement and continuous improvement
Knowledge of program management lifecycle and project management tools.
Understands the features and detailed functional requirements of the work as well as the end users/customers needs.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148300/year in our lowest geographic market up to $245100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.