Title: Business Analyst/ConsultantAgency: Texas Workforce Commission
Solicitation:BA3
Location: 101 E. 15th Street Austin Texas 78778
Duration: Optional 4 years
Visa: Must be US Citizen Green Card EAD. No H1B
Telework Policy: This is a remote position.
JOB DETAILS:REQUIRED/PREFERRED SKILLS:- 8 years Required Experience in planning leading gathering and analyzing business and functional requirements in cooperation with business and technical groups
- 8 years Required Experience developing business process maps and performing fitgap analyses
- 8 years Required Experience solving complex problems and troubleshooting software systems
- 8 years Required Experience simultaneously collecting requirements across multiple program areas that have varying business needs
- 8 years Required Experience gathering documenting and capturing design requirements
- 8 years Required Experience facilitating workshops meetings and collaborative work sessions with crossfunctional teams in a remote environment
- 8 years Required Ability to build relationships and develop rapport with customers
- 8 years Required Ability to listen effectively and uncover information that may not be explicitly stated
- 8 years Required Ability to communicate clearly and concisely both verbally and in writing about technical subjects to nontechnical users in a way they can easily understand
- 8 years Required Experience preparing and executing test plans leading and assisting team members in performing and completing test activities and documenting/communicating testing results
- 8 years Required Experience implementing and testing interfaces that exchange data with large complex legacy systems
- 8 years Required Experience in assisting with development of plans and work artifacts in support of the project management life cycle
- 8 years Required Experience with Software Development Life Cycle (SDLC) management software such as HP Application Lifecycle Management (ALM) or Atlassian
- 8 years Required Skilled in the use Microsoft Office Excel Visio PowerPoint and SharePoint
- 4 years Preferred Experience with Customer Relationship Management (CRM) systems
- 5 years Preferred Experience with reverse engineering legacy applications to accelerate system redesign and modernization efforts
- 5 years Preferred State Government experience
- 1 years Preferred Texas Workforce Commission experience
IntroductionThe Texas Workforce Commission (TWC) requires the services of one 1 Business Analyst Level 3 hereafter referred to as Worker(s) who meets the general qualifications of ITSAC Business Analyst Level 3 and the specifications outlined in this document for TWC.
All work products resulting from the project shall be considered works made for hire and are the property of TWC. TWC may include preselection requirements that potential Vendors (and their Workers) submit to and satisfy criminal background checks as authorized by the Texas law. TWC will pay no fees for interviews or discussions which occur during the process of selecting a Worker(s).
In this specific instance TWC is waiving the restriction against inclusion of resumes for workers already engaged on other contracting efforts. TWC will accept resumes from incumbent vendors to TWC with incumbent Workers for TWC only.
Work Hours and LocationServices shall be provided during normal business hours unless otherwise coordinated through TWC. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM excluding State holidays when the agency is closed. If the Vendor is headquartered in Texas this position is eligible for telecommuting from within the Continental United States. Conversely if the Vendor is not headquartered in Texas this position is eligible for telecommuting from within Texas only. Vendor employees must obtain approval in writing from their TWC supervisor to take TWC issued equipment to another continental State. Vendor employees are prohibited from taking TWC issued equipment outside of the continental United States. Such action may lead to immediate release from TWC employment.
Any and all travel per diem parking and/or living expenses shall be at the Workers expense.
The Worker(s) may be required to work outside the normal business hours on weekends evenings and holidays as requested. Payment for overtime work (required work hours exceeding the standard forty 40 hours per Business Week) will be at the quoted hourly rate and must be coordinated and preapproved through TWC.
This is a remote position. Ideal candidates must have a secure dedicated workspace with Internet service ability to maintain a reliable consistent work schedule and be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours. Position may require team members to come into the office for scheduled meetings and there may be unscheduled requests with seventytwo 72 hour notice for any TWC business need. If applicable the work location will be at 101 E. 15th Street Austin Texas 78778.
Scope/Description of ServicesThe Worker(s) will provide the following services:
- Perform Business Analyst work as a member of the Intake and Quality Assurance team overseeing one or more projects concurrently.
- Coordinate and lead meetings to understand and document business operations systems and user needs ensuring a comprehensive analysis of requirements for technology solutions that enhance business value.
- This includes developing and mapping business processes in line with industry standards and advising on solutions to fulfill project goals.
- Assist in defining functional and technical requirements for new solutions focusing on software that addresses business problems adheres to quality standards and integrates seamlessly with existing systems.
- This involves writing detailed documentation including technical specifications for both internal and thirdparty application development and supporting the software implementation phases to ensure successful deployment. Act as a liaison between Information Technology and business stakeholders to grasp the organizations structure policies and operations aiming to align technology solutions with business strategies.
- This role includes performing systems analysis to support project needs such as the creation of business process maps and system architecture diagrams.
- Review analyze evaluate and develop test cases and scenarios based on business and system requirements to ensure traceability and participates in or designs quality assurance test plans.
- This responsibility extends to coordinating user acceptance testing and working in cooperation with the project team to identify and document software defects coordinating defect solutions with the projects Technical Lead.
- Demonstrate the ability to work independently with minimal supervision and meet tight deadlines in a highly collaborative environment. Perform other duties as assigned to maintain operations.
Minimum RequirementsThe Minimum Requirements for Worker(s) are included in Form A Worker Minimum Requirements.
Terms of ServiceServices are expected to start as soon as possible and are expected to be completed by August 31 2025 or when 1000 total hours estimated on Purchase Order have been depleted whichever occurs first. Total estimated Worker hours for the services shall not exceed 2000 hours per Worker per Term unless otherwise amended renewed and/or extended by TWC via Purchase Order Change Notice. Unused hours may be rolled over from one fiscal year to the next as necessary. Rates are fixed throughout each Term of the Contract.