Sr UX Researcher Selling Partner Services
Sr UX Researcher Selling Partner Services
Posted on :
12-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 137000 - 226500
Vacancy
1 Vacancy
Posted on :
12-04-2025
Job Description
Amazon strives to be Earths most customercentric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want low prices vast selection and convenience Amazon continues to grow and evolve as a worldclass ecommerce platform. Within Amazon the Selling Partner Servicess (SPS) goal is to enable thirdparty Sellers of any size by helping them build the business they want. We are the Core Selling Partner Experience (CSPE) team which defines implements and enforces quality standards for all Amazonbuilt experiences for all SPs worldwide.
We are seeking a highly skilled and experienced Senior User Experience (UX) Researcher to join our team and drive worldclass research. The ideal candidate is customerobsessed detailoriented and passionate about solving complex problems. You should be comfortable with ambiguity enjoy building from scratch and be able to tackle challenging issues efficiently.
As a Sr. UX Researcher you will be a key strategic partner to product and design teams driving usercentered design and decisionmaking across the organization. You will deliver impactful research for major products or services shaping our product strategy through datadriven insights.
Key job responsibilities
Design and execute a variety of qualitative and quantitative research studies throughout the product lifecycle including user interviews usability testing contextual inquiries surveys and more.
Analyze and synthesize insights from diverse data sets including behavioral data surveys and qualitative interviews to uncover highimpact insights and identify trends and patterns.
Translate research findings into compelling narratives and actionable recommendations that drive product improvements and business strategy.
Partner closely with product design and engineering teams to align on research goals inform key decisions and ensure a customercentric approach.
Influence product strategy by identifying research opportunities for new and existing business initiatives including contributions to Press Releases and Working Backward documents.
Drive research goals and research programs across multiple stakeholders and teams managing complex relationships and building consensus when faced with discordant views.
Deliver wellstructured and insightful reports to stakeholders peers and senior leaders potentially contributing to organizational strategic planning efforts.
Stay informed on industry trends and emerging research methods implementing innovative approaches as appropriate and sharing knowledge with the team.
Contribute to the strategic planning of the UX research roadmap and help evolve research practices to meet changing business and user needs.
Advanced degree in HumanComputer Interaction Psychology Anthropology or related field
7 years in user experience research
Extensive knowledge of various research methodologies and when to apply them
Strong analytical skills with the ability to derive clear insights from complex data sets
Excellent communication and presentation skills with the ability to tailor messages to different audiences
Demonstrated ability to influence product decisions and strategy
Experience working with crossfunctional teams and managing stakeholder relationships
Proven track record of delivering impactful research that drives product improvements
Ability to balance research rigor with the need for quick actionable insights
Comfort with ambiguity and ability to work independently in fastpaced environments
Advanced degree (MS/PhD) in HumanComputer Interaction Psychology Anthropology or a related field
Experience with a variety of user research tools (e.g. remote testing platforms diary studies analytics tools survey tools etc.
Strong written and storytelling skills to effectively communicate research findings
Passion for understanding the latest learnings and innovations in behavioral science research methods and UX design and applying these to your work
Experience with largescale global research projects
Background in B2B research
Research in NonUS markets
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137000/year in our lowest geographic market up to $226500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are seeking a highly skilled and experienced Senior User Experience (UX) Researcher to join our team and drive worldclass research. The ideal candidate is customerobsessed detailoriented and passionate about solving complex problems. You should be comfortable with ambiguity enjoy building from scratch and be able to tackle challenging issues efficiently.
As a Sr. UX Researcher you will be a key strategic partner to product and design teams driving usercentered design and decisionmaking across the organization. You will deliver impactful research for major products or services shaping our product strategy through datadriven insights.
Key job responsibilities
Design and execute a variety of qualitative and quantitative research studies throughout the product lifecycle including user interviews usability testing contextual inquiries surveys and more.
Analyze and synthesize insights from diverse data sets including behavioral data surveys and qualitative interviews to uncover highimpact insights and identify trends and patterns.
Translate research findings into compelling narratives and actionable recommendations that drive product improvements and business strategy.
Partner closely with product design and engineering teams to align on research goals inform key decisions and ensure a customercentric approach.
Influence product strategy by identifying research opportunities for new and existing business initiatives including contributions to Press Releases and Working Backward documents.
Drive research goals and research programs across multiple stakeholders and teams managing complex relationships and building consensus when faced with discordant views.
Deliver wellstructured and insightful reports to stakeholders peers and senior leaders potentially contributing to organizational strategic planning efforts.
Stay informed on industry trends and emerging research methods implementing innovative approaches as appropriate and sharing knowledge with the team.
Contribute to the strategic planning of the UX research roadmap and help evolve research practices to meet changing business and user needs.
Advanced degree in HumanComputer Interaction Psychology Anthropology or related field
7 years in user experience research
Extensive knowledge of various research methodologies and when to apply them
Strong analytical skills with the ability to derive clear insights from complex data sets
Excellent communication and presentation skills with the ability to tailor messages to different audiences
Demonstrated ability to influence product decisions and strategy
Experience working with crossfunctional teams and managing stakeholder relationships
Proven track record of delivering impactful research that drives product improvements
Ability to balance research rigor with the need for quick actionable insights
Comfort with ambiguity and ability to work independently in fastpaced environments
Advanced degree (MS/PhD) in HumanComputer Interaction Psychology Anthropology or a related field
Experience with a variety of user research tools (e.g. remote testing platforms diary studies analytics tools survey tools etc.
Strong written and storytelling skills to effectively communicate research findings
Passion for understanding the latest learnings and innovations in behavioral science research methods and UX design and applying these to your work
Experience with largescale global research projects
Background in B2B research
Research in NonUS markets
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137000/year in our lowest geographic market up to $226500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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