At Amazon innovation drives growth and enables us to offer our customers more types of products more conveniently and at even lower prices. The Amazon Books team is seeking a Support Engineer to improve workflows reduce manual workload through application development and process automation.
The candidate will support production applications and services to ensure a positive customer experience that is inline with Amazon business objectives. They have an understanding and empathy for Amazons customers and business objectives particularly those aspects relevant to the team and division (where division is an organization which can include about 150 people).
The RPA Developer will continually align their work with Amazons business objectives and seek to deliver business value. They proactively and continually improve their level of knowledge about Amazons business and relevant technologies. They regularly work across multiple teams to resolve issues.
Key job responsibilities
The RPA developer will be responsible for reaching out to prospective customers to gather business requirements creating SoP & orchestration designs developing complex Uipath bots and managing automation delivery & maintenance.
About the team
Katalyst tech team primarily focuses on automating manual process within Books Amazon Music & AWS operations and program team. This team creates tools/applications(operational workflows dashboards data validation comparison sing marketing automation conversion tools web apps scheduler file handling) aimed to reduce cost and improve quality/CX.
2 years of software development or 2 years of technical support experience
Experience troubleshooting and debugging technical systems
Experience in Unix
Experience scripting in modern program languages
Bachelors degree in engineering or equivalent.
A minimum of 36 months developing and implementing automated UiPath processes as an accredited UiPath developer.
Designing Automation process solutions in accordance with standard UiPath design principles and conventions.
Understanding of workflowbased logic and the ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution.
Configuring new RPA processes and objects using core workflow principles that are efficient well structured maintainable and easy to understand.
Experience in implementing I/O automation with exposed APIs and database tables
Experience in working with UiPath Orchestrator
Knowledge of web services distributed systems and web application development
Experience with REST web services XML JSON
2 years of software development experience
2 years experience in any of the programming languages like Python/Java/JS
A minimum of 12 months experience delivering using an Agile methodology and concepts such as Minimum Viable Product.
Creating and maintaining solution documentation e.g. high level design document process definition document etc.
Problem solving issues that arise in day to day running of RPA processes and providing timely responses and solutions as required.
Working within project planning constraints communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
Experience in working with GitHub or other code repo/version control tools
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.