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Headquartered in Ridgefield Park N.J. Samsung Electronics America Inc. (SEA) is a leader in mobile technologies consumer electronics home appliances and enterprise solutions. The company pushes beyond the limits of todays technology to provide groundbreaking connected experiences across its large portfolio of products and services including mobile devices home appliances home entertainment 5G networks and digital displays. As an eleventime winner of EPAs ENERGY STAR Partner of the Year Award for Sustained Excellence SEA is dedicated to making a positive impact on the environment through its ecoconscious products practices and operations.Role and Responsibilities
The Employment Practices function at Samsung is responsible for conducting prompt and thorough investigations of workplace complaints. In addition this team provides guidance to leadership and employees across the Samsung organization on company policy practices and state/federal employment laws as well as counsel on employment best practices. At Samsung were constantly looking for talented individuals who can deliver the caliber of service our company requires. Reporting to the Senior Director Employment Law the Senior Investigator Employment Practices will lead efficient ethical and professional investigations across Samsung and our affiliates in partnership with our Legal Compliance and Human Resources teams.
The Senior Investigator Employment Practices role will also serve as a regional advisor to our affiliates providing direct support and counseling on their employee relations and investigation needs and acting as a center of excellence to share resources and best practices. This role will also facilitate training programs and host roundtable discussions for Human Resources leaders at Samsung affiliates to provide support and build cohesive collaboration across the region.
Accountability and Ownership will include however not be limited to the following:
Conduct efficient ethical and professional investigations across all business organizations including intake and factfinding interviews used for addressing among other things alleged policy violations; discrimination harassment and retaliation complaints; sexual harassment; and other unlawful conduct
Lead complex employee relations investigations and summarize findings and mitigation opportunities in written reports
Develop and lead bestinclass employment practices strategies to address employee relations issues in the organization
Proactively address and manage employee relations issues to mitigate any adverse impact on the business
Act as the point of contact for advice mentorship and counsel on investigation issues with business leaders internal centers of excellence Human Resources Business Partners (HRBPs) and Human Resources leaders at Samsung affiliates
Responsible for organizing investigation data and reports in a manner that allows for analysis of trends and reporting using the companys case management system
Partner closely with HRBPs to directly support their organization to drive recommendations based on investigations deliver investigative training and gather data/metrics to drive process improvements
Prepare timely and accurate analytical reports on investigation issues and trends
Assist in developing and implementing a standardized investigative process across the region
Research design and implement bestinclass practices in Employment Practices group to advance effective investigations stakeholder engagement and program and policy implementation
Develop policies procedures and programs to promote fair and efficient administration across employees to reduce legal risk. Assist top leaders and division leaders with employee relations issues
Provide guidance and training to supervisors managers and Human Resources personnel on employee relations issues as well as help them navigate more complex issues that arise.
Ensure that case management system and trackers are kept current
Skills and Qualifications
Bachelors degree in human resources Industrial or Labor Relations
8 years of professional Human Resources and/or employee relations experience
Experience conducting internal investigations drafting investigation reports and reporting to leadership
Extensive knowledge of U.S. Federal state and local employment laws and trends
Cross Functional Relationships: Knowledge of and ability to articulate to senior management the benefits of supporting crossfunctional objectives to achieve the business plan
Negotiation: Exploring alternatives and positions to reach outcomes that gain all parties support and acceptance; striving for outcomes that are a winwin for all parties involved
Resiliency and ability to thrive in a fastpaced environment
Effective communication skills written verbal and listening skills
Ability to explain complex and/or confidential information and communicate with all levels of management; highquality document and report preparation
Problem solving and critical thinking
High level of judgment calm presence and stress management capabilities
Collaborative skills and the ability to work effectively with others
Organizational savvy ability to be a credible advocate and manage ambiguity while building strong relationships with leaders in the organization
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Life @ Samsung @ Samsung fulltime employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 6 months) Paid Time Off Student Loan Program (after 6 months) Wellness Incentives and many more. In addition regular fulltime employees (salaried or hourly) are eligible for MBO bonus compensation based on company division and individual performance.
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At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.
* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Teamor for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Required Experience:
Senior IC
Full-Time