Network Operations Center Support Engineer
Network Operations Center Support Engineer
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Job Description
About the Company:
Headquartered in Santa Ana California Veros is a growing technology company that develops operates and maintains custom software and business analytic solutions for the financial services industry. We are looking for a selfmotivated independent person to play a critical role supporting the companys end user technology needs.
Veros offers a unique opportunity that encourages creativity and professional growth along with a competitive salary and benefits package including medical dental vision life 401(k) paid vacation holidays and more. Great opportunity for the right person.
Job Description:
Reporting to the Director of IT Hosting the primary objective of this position is to maintain a welldocumented continued highperformance highavailability presence for Veros production systems and infrastructure. The responsibilities of the role specifically include operation and maintenance of the publicfacing production technology infrastructure including both Primary and Backup data centers as well as major internal production and development systems. Responsibilities also include serving as primary point of client contact for technical support outside regular business hours.
Principal Responsibilities:
- Resolve tickets as quickly and thoroughly as possible
- Perform physical security walkthroughs and administration of facilities
- Monitor resolve and escalate issues within critical infrastructures AntiVirus Backups and Systems
- Assist in maintenances of applications (managing services putting up maintenance pages etc.
- Applying security updates to Windows Servers
- Perform systems inventory package deployments and server updates
- Other duties as assigned by management
Qualifications and Requirements:
- Ability to assess situations and escalate following proper procedures using various contact methods and documenting it via ticketing system
- Strong written and verbal communication skills
- Previous NOC experience and/or datacenter experience a plus
- 13 years Windows Server OS experience
- 13 years VMWare Experience
- Knowledge of Linux and Cisco devices is a plus
- Experience working with SAN/NAS systems a plus
- Experience with PowerShell and/or various scripting language a plus
- Experience with Azure/AWS a plus
- Active Directory/Office 365 experience a plus
- Experience in ManageEngine Nagios Backup Exec and Carbon Black EDR
- Experience running Windows Updates in a business environment a plus
- Ability to learn quickly and apply new knowledge and skills immediately
- Familiarity with basic hardware troubleshooting tasks such as replacing hard drives memory and motherboards is a plus
- Must be able to lift a minimum of 50 lbs
- Availability to work nights weekends and holidays depending on schedule
Veros is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status or disability status.
Employment Type
Full-Time
Key Skills
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