Join Amazons HR team and help make a difference for all Amazonians! We are currently looking for Senior Recon. Administrator Service Excellence BXT to join our team.
This candidate will be responsible for smooth delivery of global Benefits Administration Operations with specific focus on our equitystock compensation programs and ensure Benefits operations objectives are met. If you have relentless desire to drive process improvements analyze systemic issues and implement solutions to challenging problems we have the career youre looking for!
Position Responsibilities
Project Management and Communications:
Review and Audit reports related to Employee Stock Plan and ensure there are no discrepancies
Manage program stakeholders to ensure administration of the stock program is operationalized
Vendor Management Work closely with the vendors and stakeholders to ensure updated data/reports is provided
Making sure all assigned processes are completed in time as per SLA
Participates in crossfunctional process improvement initiatives
Identifies customer impacting issues identifying and implementing solutions and process improvements to increase customer satisfaction.
Creates standard operating procedures (SOPs) process maps SIPOC
Investigates discrepancies finds and implements solutions
Successful candidates will demonstrate:
4 years of strong experience in managing Benefits Administration processes preferably financial/equity compensation.
Strong attention to detail and a high level of processing with utmost accuracy.
Support team in various program management including transitions/s (including associated vendors) for the employee services;
Look for systematic ways to use data to enhance associate experiences and vendor delivery of services to ensure consistency across the company.
Make sure SOPs and all other documents are updated regularly as needed.
Track and measure program performance and associate utilization via regular analysis of key program metrics and benchmarking studies to understand both industry trends as well as potential valueadded changes that could be made to benefit offerings.
Plan Administration and Compliance: Collaborate with internal Benefits Finance Legal and Global Compliance teams and external vendors to ensure programs are administered in compliance with Amazons legal and scopeofwork responsibilities.
4 years of human resources experience
3 years of Microsoft Office products and applications experience
Bachelors degree in business HR or a related field
4 years of human resources functions experience
Knowledge of HRIS or Applicant Tracking Systems are preferred
Experience with Payroll Systems HRIS
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