Sr Manager Digital Experience
Sr Manager Digital Experience
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$ 150000 - 160000
1 Vacancy
Job Description
Imagine yourself joining a companywith a proven track record of success and an exciting future.
As part of our team and the broader Veralto network youll be part of a unique work environment where purpose meets possibility: where youll make an immediate measurable impact on a global scale by enabling the worlds everyday water needs and where youll have opportunities to foster your professional development and fuel your career growth.
Motivated by the highest possible stakes of climate change and global health were working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: offer:
- Bonus pay
- Professional onboarding and training options
- Powerful team looking forward to working with you
- Health benefits
- 401(k)
- Hybrid work
Reporting to the Sr. Director Growth Marketing the Sr Manager Digital Experience is responsible for developing and executing strategies to enhance the digital customer journey drive eCommerce growth and deliver a seamless user experience. Thisrole leads teams across eCommerce Amazon Marketplace CX and Product Merchandising while evaluating website performance and collaborating with global crossfunctional teams to align online initiatives with business objectives. The digital experience leader will oversee eCommerce growth strategies website performance user experience and merchandising strategies identifying opportunities to optimize engagement and drive sales growth.
The Digital Experience team works closely with the marketing technology and performance marketing teams to ensure that the transition enhances the DirecttoConsumer (D2C) experience improves lead generation and optimizes website flow for conversions. This includes ensuring that site functionality content strategy and user experience improvements align with business goals to drive measurable results. This position will focus on driving Monthly Recurring Revenue (MRR) through effective marketing of subscriptionbased products and products that require frequent supplemental purchases ensuring a seamless and automated replenishment experience that creates customer commitment and loyalty to Hach.
In this role a typical day will look like:
- Develop and Implement Strategies: Create and execute comprehensive strategies to enhance the online customer experience and drive sales to meet business goals.
- Drive New Customer Acquisition & Growth: Develop and execute strategies that attract new customers to eCommerce while also growing sales from existing customers by understanding and leveraging customer buying behaviors in a multichannel environment.
- Lead and Mentor Teams: Oversee teams in eCommerce CX and Merchandising ensuring alignment with company objectives while fostering a collaborative environment.
- Monitor and Analyze Performance: Track website performance metrics user behavior and sales data to identify opportunities for growth and optimization.
- Lead Amazon Strategy & Growth: Manage and grow Amazon as a key eCommerce channel by overseeing a dedicated Amazon marketplace role ensuring strategic alignment and future expansion into directtoconsumer emerging opportunities.
- Enhance Subscription and Recurring Revenue Models: Develop strategies to grow MRR by optimizing subscriptionbased products and frequently replenished items.
- Optimize Channel Switching & Digital Experience: Leverage insights on customer behavior across channels to improve eCommerce engagement and conversion ensuring a seamless transition between online and offline experiences.
- Collaborate CrossFunctionally: Work closely with global / regional marketing IT product management and operations teams to align digital strategies search content and site functionality.
- Support Website Migration: Partner with the marketing technology team to ensure the global website migration improves the D2C experience strengthens lead generation and enhances conversion rates.
- Standardize and Implement Best Practices: Implement KPIs standard work documentation and
process improvements to ensure efficiency and consistency. - Incorporate Customer and Associate Insights: Gather and apply customer and associate feedback to enhance website functionality product offerings and the overall digital experience.
- Stay Current with Industry Trends: Monitor best practices trends and emerging technologies to drive continuous innovation in eCommerce.
The essential requirements of the job include:
- Bachelors degree in Marketing CX Computer Science or related field
- 7 years of experience in eCommerce product merchandising or CX
- 5 years of management experience
- Excellent communication and collaboration skills
- Strong problemsolving abilities and ability to analyze user behaviors in digital marketing
- Ability to travel up to 10 of the time
Hach is proud to part of the Water Quality segment of Veralto (NYSE: VLTO) a $5B global leader dedicated to ensuring access to clean water safe food and medicine and trusted essential goods. When you join Veraltos vibrant global network of 16000 associates you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on and where youll have valuable opportunities to deepen your skillset pursue your ambitions and grow your career. Together were Safeguarding the Worlds Most Vital Resourcesand building rewarding careers along the way.
For Colorado roles only: We anticipate this requisition will be open for a minimum of five days though it may be open for a longer period of time. We encourage your prompt application.
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associates position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenuebased metrics any collective bargaining agreements and business or organizational needs.
The compensation range for this role is $150000 $160000 USD per job is also eligible for Bonus Pay.We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.
US residents: In any materials you submit you may redact or remove ageidentifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us at to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies in any form without a valid signed search agreement in place for the specific position approved by Talent Acquisition will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Required Experience:
Manager
Employment Type
Full-Time
