Shipping OMNI Fulfillment Support Manager
Shipping OMNI Fulfillment Support Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates including:
Medical Dental Vision Benefits
Disability Benefits
Paid Parental Leave Paid Family Leave and Adoption Support
Paid Time Off
Retirement Savings Plan 401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30
Personal and Professional Development Opportunities
For more information please click Our Benefits section on our career site or reference the link here: Neiman Marcus Group
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a femalefounded femalemajority organization that outpaces the U.S. population in racial and ethnic diversity our people are at the heart of our progress and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race color religion sex pregnancy sexual orientation gender identity and/or expression marital status age national origin disability genetic information veteran status or any other status protected by federal state or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation please email us at
A New York landmark since 1901 Bergdorf Goodman represents the global pinnacle of style service and modern luxury. With its rich history of showcasing leading and emerging designers the iconic store at 5th Avenue and 58th Streetthe crossroads of fashionis a singular destination for discerning customers around the world. BG expands on Bergdorf Goodmans heritage showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group.
Job Summary
The Support Manager for Shipping & OMNI Fulfillment is responsible for facilitating and coordinating daily shipping operations as well as overseeing the fulfillment of all online and BG client connect orders.
Job Duties
- Communicate daily operational objectives with their team while creating a workflow.
- Help in the prioritizing and planning of shift to maximize overall shipping output and accuracy.
- Check orders for accuracy and proper labeling (both during consolidation and packaging).
- Make sure that all employees are operating within wrapping/ shipping standards.
Work alongside and keep employees on task while holding them to the highest company standards.
Help troubleshoot shipping issues with lost packages and claims.
- Review and prioritize pending orders to be fulfilled within 24 hours.
- Build a cohesive customer service driven team.
- Attend meetings with Support and Selling Managers to build cross functional partnerships while executing the operational strategy.
- Train and develop their support associates.
- Ensure daily coverage in all areas to maintain store operational standards.
- Partner with Selling Directors and Selling Managers to facilitate identifying merchandise location for pending online orders.
- Update Operations team daily on OMNI fulfillment progress and identify any possible obstacles.
JobRequirements
- Bachelors degree.
- Experience in Operations Management preferably in OMNI channel fulfillment.
- Ability to multitask prioritize and support multiple functions within the department.
- Ability to manage projects and timelines.
- Positive attitude and a team player.
Required Experience:
Manager
Employment Type
Full Time
