Field Operation Engineer Contract
Field Operation Engineer Contract
Posted on :
10-04-2025
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1 Vacancy
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Job Description
Who we are
The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfireswith longer fire seasons dryer fuels and faster windsnew ignitions spread faster and put more communities at risk. Today most wildfires are detected by bystanders and reported via 911 meaning it can take hours to detect a fire verify its exact location and size and dispatch first responders. Fire authorities need a faster way to detect confirm and pinpoint fires so that they can quickly respondpreventing small flareups from becoming devastating infernos.
About Pano: Pano AI is a 90person growth stage startup headquartered in San Francisco that is the leader in early wildfire detection and intelligence helping fire professionals respond to fires faster and more safelywith the right equipment timely information and enhanced coordinationso that they can stop a new ignition before it grows. Pano AI combines advanced hardware software and artificial intelligence into an easytouse webbased platform. Leveraging a network of ultrahighdefinition 360degree cameras atop high vantage points as well as satellite and other data feeds Pano AI produces a realtime picture of threats in a geographic region and delivers immediate actionable intelligence.
Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. Pano AI has also been featured in the Wall Street Journal Bloomberg NBC News and a national TV commercial produced by strategic partner TMobile. With dozens of government and enterprise customers its reach extends across 10 states in the U.S. five states in Australia and BC Canada helping protect more than 20 million acres of land. Backed by $45M in venture capital funding investors include Congruent Ventures Initialized Capital Salesforce Ventures TMobile Ventures and Valor Equity Partners. Learn more at BE LOCATED IN THE STATE OF CO OR TX
We are seeking a skilled and experienced Field Operations Engineer to join our dynamic team in North America. This role is ideal for a professional with more than 35 years of experience in field engineering possessing a background in technical support system installation maintenance and troubleshooting. The candidate will be responsible for delivering highquality services to our clients ensuring operational efficiency and contributing to the continuous improvement of our service standards.
What youll do
- Supervise installations maintenance and repair of complex equipment and systems.
- Provide technical support troubleshooting and problem resolution both remotely and onsite
- Direct construction crews electricians and other third party service providers both onsite and remotely
- Collaborate with crossfunctional teams to improve product design and service delivery.
- Ensure compliance with safety protocols and company policies.
- Maintain detailed documentation of service operations and customer interactions.
- Manage service projects ensuring timely and costeffective completion
- Ability to travel up to 66 of the time during contract timeframe
What youll bring
- Bachelors degree in Engineering or equivalent experience..
- Minimum of 5 years of experience in a field service engineering role.
- Strong preference for experience in the telecommunications industry
- Strong technical skills in relevant technologies/equipment.
- Excellent problemsolving and analytical abilities.
- Outstanding communication and customer service skills.
- Ability to work independently and manage multiple tasks effectively.
- Willingness to travel frequently within North America
- Ability to work in the field including going up and down stairs and ladders.
$60 $70 an hour
The final salary offered is based upon multiple factors including individual jobrelated qualifications education experience knowledge skills and location.
Pano is an equal opportunity employer committed to recruiting and supporting our teammembers regardless of where they come from. We do not discriminate on the basis of race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
Employment Type
Contract
Department / Functional Area
Key Skills
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