Who We Are
The Creative Operations Team Europe at Wayfair is looking for a highly organized and proactive Creative Operations & Media Associate to support the seamless of creative and media campaigns across multiple channels.
This role sits at the intersection of project management media operations and creative working closely with designers copywriters producers and media partners to ensure campaigns are delivered on time within scope and aligned with business objectives.
This is a multifaceted role that requires adaptability and a handson approachsupporting daytoday creative project management while also stepping in to assist with media planning vendor management and process optimization. If you enjoy working on a variety of tasks across creative media and project management this role is a great fit!
What Youll Do
- Own and drive the campaigns workstream within the European creative operations team
- Work alongside other creative managers (design copy) in planning and implementing creative work in order to successfully deliver all campaigns planned for the year
- Work closely with business partners and stakeholders to ensure goals and expectations for all campaigns / promotions meet strategic business objectives
- Onboard oversee and manage creative freelancers as required to ensure a seamless and successful collaboration with the entire team
- Plan and monitor the creative and our biggest global omnichannel campaigns for Europe in close collaboration with our teams in North America
- Establish and continuously strive to optimize the creative operational workflows
- Challenge input briefs identify gaps or inconsistencies in order to facilitate an efficient creative kick off and towards clearly defined objectives
- Oversee the overall brand promotion & communications calendar to forecast and solve for the capacity requirements along project milestones
- Plan organize and oversee the creative work in Sprints applying agile SCRUM methodologies and being comfortable in using common tools to organise the work
- Know about the key operational metrics and analyse them to determine project success and gain insights for gaining further efficiencies in creative operations.
- Keep track of and facilitate cost and invoice management
What Youll Need
- First professional experience in similar position and scope in ecommerce or an agency
- Use good judgment and succinct communication to be effective in driving results within a dynamic fastpaced environment
- Proactivity and a positive peopleoriented energetic attitude
- Critical thinking and an analytical approach to solve problems
- Understanding of a multidisciplined creative process and the different disciplines involved
- Ability to take ownership of set objectives to unpack and simplify complex problems and put them into a concise action plan to solution
- Exceptional project management capabilities comfortably in using common project management tools like Jira and utilising agile methodologies (i.e. Kanban scrum)
- Strength in prioritizing effectively and making informed decisions quickly in order to manage multiple projects with high adaptability to change if necessary
- Experience in short and longterm resource planning
- Excellent skills in adapting communication style to depending on the stakeholder situation and objective with the ability to negotiate successfully when faced with competing priorities
- Strong written and verbal communication skills. English fluency is a must
- Comfort to work efficiently and effectively
- Experience and comfort in using data as part of the decision making process and result evaluation
Why Join Wayfair
- Work on highimpact omnichannel marketing campaigns that reach millions of customers.
- Be part of a fastmoving datadriven environment where your contributions make a real impact.
- Collaborate with international teams and learn from experienced creative and media professionals.
- Opportunities for growth in creative operations and media project management.
Next Steps
If you are passionate about bridging creative media and operational excellence and want to be part of a dynamic team wed love to hear from you!
About Wayfair Inc.
Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industryleading technology and creative problemsolving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.
No matter who you are Wayfair is a place you can call home. Were a community of innovators risktakers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and wellpositioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair and world for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice If you have any questions or wish to exercise your rights under applicable privacy and data protection laws please contact us at.
Required Experience:
IC