Highway Emergency Response Operator HERO- Austin TX
Highway Emergency Response Operator HERO- Austin TX
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Description
Looking for a career where you can make a difference every day Discover this opportunity to become a HERO Operator in Austin Texas! Starting pay is $20.00/hr with overtime shifts available.
Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency lanes and providing traffic control and scene protection at incidents.
You will be part of a team that works closely with TxDOT local law enforcement and other first responders daily.
As a HERO Operator you can expect to:
- Assist motorists and perform incident management services during assigned shifts
- Provide clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators law enforcement ambulance fire department or towing services using radio telephone CAD and email.
- Services include but are not limited to:
- Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested
- Establishing traffic control and scene protection using signs flares cones flagging flashing lights etc. during major incidents
- Providing basic first aid services in accordance with standard and necessary practices until trained emergency responders arrive on the scene
- Changing flat tires
- Adding air to low tires
- Adding gasoline
- Adding water to radiators
- Providing battery jump starts
- Perform vehicle push maneuvers when able
- Calling for towing service or emergency service
- Transporting stranded motorists to a safe location off the roadway
- Providing cell phone service
- Providing drinking water to stranded motorists
Qualifications
To be successful in this role you will have:
- High school diploma or its equivalent
- Valid drivers license with good driving record
- Available to work various shifts weekends and holidays
- Ability to speak English language (Bilingual is plus)
- Ability to work 12hr shifts to include occasional weekends
- Ability to lift/carry 50lbs continuously and up to 100lbs assisted
- Ability to walk the interstate/patrolled roadways unassisted 1012hrs a day in all weather conditions while removing debris or placing longterm MOT devices
- Ability to safely operate a pickup truck with a 2030 foot trailer in tow
- Physically able to access the underside of a vehicle
- Minimum age requirement of 21
- This position is contingent upon your ability to pass a preemployment criminal history check and drug screen
- Ability to pass DOT medical evaluation.
Additional desired experience and skills:
- Minor vehicle maintenance knowledge
If you are interested in supporting the TxDOT mission and making the roadways safer for the travelling public submit your application now for consideration.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group plc. In North America Sercos 9000 employees strive to make an impact every day across 100 sites in the areas of Defense Citizen Services and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military numerous U.S. Federal civilian agencies the Intelligence Community the Canadian government state provincial and local governments and commercial clients. While your place may look a little different depending on your role we know you will find yours here. Wherever you work and whatever you do we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: If you require an accommodation with the application process please email: or call the HR Service Desk atoption 1. Please note due to EEOC/OFCCP compliance Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested this will require presentation of a governmentissued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco please email .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics.
Employment Type
Full-Time
