Company Overview
CRETACLASS is a leading EdTech company operating in 20 countries including India. We have been in the Indian market for almost 1 year and have grown rapidly. With over 201500 employees we are committed to revolutionizing education through technology. Visit our website at cretaclass( to learn more about us.
Job Overview
We are seeking a highly motivated and enthusiastic Academic Counselor to join our team at CRETACLASS. As an Academic Counselor you will be responsible for guiding and counseling students in their academic journey. This is a fulltime position based in Bangalore Urban Karnataka India. The ideal candidate should have 1 to 3 years of experience in a similar role.
Qualifications and Skills
- Bachelors degree in Education Psychology Counseling or a related field
- 13 years of experience in academic counseling or a similar role
- Excellent communication and interpersonal skills
- Ability to build rapport and engage with students
- Strong problemsolving and decisionmaking skills
- Knowledge of educational systems programs and resources
- Proficiency in using customer relationship management (CRM) software
- Cold calling and sales experience is a plus
- Ability to multitask and prioritize workload
- Strong research skills to provide accurate and updated information
- Passionate about education and helping students achieve their goals
- Fluent in English and local language
Roles and Responsibilities
- Guide and counsel students on various academic programs and career options
- Assist students in setting educational goals and developing study plans
- Provide information and advice about course selection prerequisites and program requirements
- Conduct oneonone counseling sessions to address academic challenges and provide support
- Assist students in understanding university policies procedures and graduation requirements
- Answer inquiries from students parents and faculty regarding academic programs and policies
- Collaborate with faculty and staff to promote student success and retention
- Maintain accurate and uptodate student records and documentation
- Participate in training and professional development activities to enhance counseling skills
- Stay updated with industry trends and advancements in education
Required Experience:
Junior IC