AI Quality Engineer- Sous Chef
AI Quality Engineer- Sous Chef
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1 Vacancy
Job Description
Toast is driven by building the restaurant platform that helps restaurants adapt take control and get back to what they do best: building the businesses they love.
At Toast we empower the restaurant community to do what they loveand thrive. Our platform helps restaurants adapt and grow with tools that streamline operations improve margins and enhance the guest experience.
Sous Chef is our AIpowered assistant that helps restaurateurs make faster smarter decisions. Were in an exciting early stage of the product lifecycle rapidly iterating to find magical experiences that feel effortless and valuable to our customers. As we scale quality is everythingand thats where you come in.
The AI Quality Analyst is a hybrid role spanning quality engineering AI annotation and product quality strategy. Youll play a central role in ensuring Sous Chef delivers helpful trustworthy and delightful responsesevery time.
Youll dive deep into user feedback evaluate how Sous Chef performs at scale and work closely with engineers and designers to test and refine new releases. Youll also shape the prompts knowledge and metadata the assistant relies on to reason and respond.
This is a great opportunity for someone who thrives in ambiguity enjoys systemlevel problem solving and wants to be part of a highownership team delivering a nextgeneration product.
About this roll* (Responsibilities)
- 3 years of experience in QA engineering product operations annotation or a similar role.
- Strong analytical communication and problemsolving skills.
- Strong writing and reading comprehension skills.
- Experience testing backend APIs and frontend experiences.
- Comfort navigating ambiguity and learning new systems quickly.
- Demonstrated use of and excitement about AI tools.
- Ability to manage and prioritize across multiple fastmoving workstreams.
Special Sauce:
- Familiarity with LLMs conversational agents or AI model evaluation.
- Experience with QA tools (e.g. Postman Jira test automation platforms).
- Background in the restaurant or hospitality industry.
- Basic understanding of system architecture or data pipelines.
Why Youll Love This Role
- EarlyStage Impact: Be a foundational member of a highownership team building a new AIdriven product.
- CrossFunctional Collaboration: Work closely with engineers designers and ML experts in a tight feedback loop.
- Breadth & Depth: Touch everything from backend architecture to finegrained AI behavior.
- CustomerFocused: Your work directly improves how restaurants run and grow their businesses.
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs. Learn more about our benefits at puns encouraged but not required
Diversity Equity and Inclusion is Baked into our Recipe for Success
At Toast our employees are our secret ingredientwhen they thrive we restaurant industry is one of the most diverse and we embrace that diversity with authenticity inclusivity respect and humility. By embedding these principles into our culture and design we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters inperson collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally check out: today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process please contact .
Employment Type
Full Time
