Membership Manager
Membership Manager
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$ 88000 - 97000
1 Vacancy
Job Description
Join the Filoli Team: Membership Manager
At Filoli we believe in connecting people with nature beauty and the stories that shape our history. If you share our passion for fostering meaningful relationships and making a lasting impact wed love to invite you to join our team as our new Membership Manager.
In this role youll help grow and nurture a thriving membership program creating experiences that keep our members engaged inspired and excited to be part of Filoli. Whether youre helping new members get started ensuring existing members feel appreciated or planning exciting events your work will directly contribute to Filolis vibrant future.
What Youll Do
Lead with Heart: Manage all aspects of our membership program from attracting new members to maintaining strong relationships with our 23000 current members.
Collaborate Across Teams: Work closely with departments like Operations Events and Development to make sure membership is integrated seamlessly into all of Filolis activities and initiatives.
Create Engaging Experiences: Plan and execute fun membership events like the Guild Tea Party plus coordinate annual membership drives and special promotions.
Communicate Effectively: Keep members informed and engaged with newsletters renewals and special communications.
Drive Results: Monitor membership growth renewals and retention adjusting strategies as needed to meet goals.
Manage a Great Team: Oversee a small but dedicated membership staff helping them grow professionally and ensuring we deliver topnotch service.
What Were Looking For
Experience: Youve got at least 24 years of experience in a membership development or similar role ideally in a nonprofit environment. Youre comfortable working with database systems (CRMBlackbauds Altru) ticketing systems (Roller) email marketing platforms (Klaviyo) and Microsoft Office/Google apps.
Strong Communication Skills: Youre great at building relationships whether its with members colleagues or vendors. Youve got excellent writing and speaking skills and you know how to get the message across in a friendly approachable way.
Team Spirit: Youre a natural collaborator with leadership experience. You can lead and support your team while also working well with others across the organization.
Attention to Detail: Youre organized efficient and love keeping things running smoothly.
Passion for Inclusion: You believe in creating an inclusive environment where everyone feels welcome and valued and youre eager to promote diversity and equity in all aspects of your work.
Why Filoli
Join a community that believes in the power of nature history and human connection and make that vision a reality for thousands of people.
Advance your career in a supportive environment that prioritizes professional development empowering you to grow and contribute meaningfully to Filolis enduring legacy.
Rewarded with a marketleading base salary $88000 to $97000 depending on experience) and access to a wide range of benefits designed to support your personal and professional wellbeing. We are proud to cover 95 of your medical premiums along with 100 employee coverage for dental and vision plus generous paid time off wellbeing programs a 401(k) with company match and stipends to unlock career growth and development.
Ready to make an impact to the future of Filolis membership program
Apply today! visit our website for more information:
Filoli is an equal opportunity employer who values diversity in the workplace.
Required Experience:
Manager
Employment Type
Full Time
