Traffic Operations Clerk II
Traffic Operations Clerk II
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Connect with us!
Do you want to be a key part in maintaining a safe vibrant and efficient transportation network Excited to use your administrative and clerical skills to support external and internal stakeholders
Reporting to the Clerical Supervisor the Traffic Operations Clerk II is a key support for the Regulated Road Use section. The role provides administrative and clerical support for the safe and efficient operation management and regulatory use of Edmontons road rightofway.
The Traffic Operations Clerk II is responsible for a broad range of clerical and administrative duties which include supporting the section with 311 notifications and maintenance orders by creating processing and triaging notifications for the different units of the Traffic Operations section. Supporting duties include reviewing and processing regulated road use permit applications including OnStreet Construction and Maintenance (OSCAM).
What you will do:
- Create and triage SAP notifications to send to the section via 311 and other related streams
- Work with Financial Services to recover sign and labour costs related to police files
- Process Goods Receipts for various business areas
- Lead and facilitate emergency barricade callouts to ensure the safety of the transportation network
- Process Traffic Operations internal staff reimbursements for personal protective equipment (PPE) (ie: safety glasses)
- Provide excellent customer service to the public via phone email and in person
- Review process and administer OnStreet Construction and Maintenance (OSCAM) permits for the use of the road rightofway
- Open sort and route incoming mail and prepare outgoing mail including courier arrangements
- Manage document retention disposition and distribution of paper and electronic records in compliance with FOIP requirements
- Create and maintain files ensuring adherence to corporate and departmental records management procedures
- Perform other related duties as required
- Completion of the twelfth 12th) school grade including business subjects with an emphasis on general office practices or completion of an appropriate certificate program from an approved business school/college
- Minimum of two 2 years of diversified experience in general office practices and procedures including assisting in the instruction of less experienced staff
Assets:
- Good knowledge of the City of Edmonton road systems
- Competency in SAP and Google Suite
- Experience with Posse and Peoplesoft
Skills required for success:
- Very good interpersonal skills for dealing with the public and internal City of Edmonton employees including in difficult situations
- Excellent verbal and written communication skills
- Focus on excellent customer service
- Ability to make decisions in accordance with established policies and procedures
- Excellent skills in grammar punctuation and spelling with a high level of accuracy ensuring documents conform to City of Edmonton formats
- Excellent time management skills
- Proven ability to handle sensitive information with discretion
- Ability to plan and coordinate work assignments
- Ability to establish and maintain effective working relationships balancing competing requirements and ensuring service delivery
- Strong knowledge of software and databases including Google Suite products SAP Posse and Peoplesoft
- Alignment to our Cultural Commitments and Leadership Competencies a culture of equity diversity reconciliation and inclusion
The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact . Learn more about our benefits to 1 temporary fulltime position for up to 18 months in accordance with Article 18.02 of the Collective Agreement
Hours of Work: 33.75 hours per week
Salary Range: $25.172 $31.257 (Hourly); $44346.770 $55067.020 (Annually)
Talent Acquisition Consultant: AM / SB
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Employment Type
Full Time
