Senior Contracts Manager

The Global Enterprise Deal Hub serves as the single point of contact for Global Enterprise Sellers to provide timely responsive highquality feedback and guidance on all things dealrelated from opportunity to contract signature. The Contract Managers primary responsibility is to increase Sales efficiency by significantly reducing the amount of time Sales spends on developing and closing deals through strategic thinking foresight gained account knowledge and ability to put a contract together.

What youll do:

• Strategic partner to Client Directors managing Gartners largest accounts to understand client requirements evaluate requests against Gartner standards help Sales leverage best practices to maximize retention and grow the business.

• Ability to quickly grasp complexities of renewals including products and services sold as well as identify potential longterm ramifications of nonstandard requests. Drafting and iterating complex quotes via spreadsheets and building manual contract documents as may be required by the client.

• Prioritizing workflow and managing request volumes to maximize efficiency and drive urgency of deals.

• Collaborating with key business stakeholders in finance pricing legal product and various other departments to develop winning strategies competitive differentiation and gather approvals for nonstandard terms.

• Proactively monitor renewals of master agreements to ensure these are completed before services are up for renewal.

• Engage with clients procurement as necessary in collaboration with Client Directors in order to help tell the savings story and shorten the negotiation cycle.

• Ability to draw from past experience and leverage best practices in order to coach strategize and be a solutions oriented partner.

• Be adept at using data to help craft a sensible narrative with Sales to help them drive urgency with clients to sign with Gartner.

• Strong project management and organizational skills to be able to manage multiple enterprise accounts despite not necessarily working them daily.

What youll need:

• Minimum of 5 years experience in sales service or related disciplines or a minimum of 23 years of Deal Hub/Deal Desk experience.

• Minimum of 12 years of Salesforce CRM experience preferred

• University degree preferred

• Willingness to adapt to changing business environment thinking creatively about how to provide the highest level of client/member service

• Superior interpersonal and collaboration skills

• Excellent written and verbal communication skills

• Ability to present self professionally and intelligently to internal clients/colleagues

• Strong analytic skills strong proficiency with Excel and superior problem solving ability

• Demonstrated poise and grace under pressure

• Demonstrated initiative and resourcefulness and ability to drive process improvement where needed

• Superior judgment

• Ability to build relationships and work well across functions

What we offer:

• Competitive salary generous paid time off policy charity match program Private Medical and Dental Insurance Parental Leave Employee Assistance Program (EAP) and so much more

• A collaborative teamoriented culture that embraces diversity

• Professional development and unlimited growth opportunities

• Ability to flexibly work from home in our hybrid setup

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Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective insight helping enterprise leaders and their teams succeed with their missioncritical priorities.

Since our founding in 1979 weve grown to more than 20000 associates globally who support 15000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast virtually untapped market potential ahead of us providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers worldclass benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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