Account Manager NA Partnerships Worldwide Returns and Recommerce
Account Manager NA Partnerships Worldwide Returns and Recommerce
Posted on :
08-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Yearly Salary
$ 47500 - 100700
Vacancy
1 Vacancy
Posted on :
08-04-2025
Job Description
Amazon WWRR is comprised of business product operational program software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use.
In this role as Account Manager for NA Partnerships you will grow and develop our Returns partnerships with some of the largest companies in the world by delivering strategic customer and business insights and relentlessly high operational standards. As the boots on the ground owner for NA Partnerships you will lead strategic partner relationships independently and in collaboration with several teams in WW RLS Partner org and other stakeholder teams. You will own Customer Experience and Business goals for Returns Partnerships setting up and driving mechanisms to track and improve metrics that matter to Amazon and the partner bringing the partner on board for new programs/initiatives influencing and growing partner adoption establishing deep and wide engagement with internal and partner teams to unearth and execute on opportunities.
The right candidate stays on top of industry and competitive trends Amazon launches/initiatives partner launches and strategic developments and can execute at both a tactical and strategic level. The ideal candidate will have experience in strategic relationship building category/vendor management & growth business analytics negotiation and P/L management. This role requires an individual with excellent communications analytical negotiation problemsolving abilities and strong business acumen.
Key job responsibilities
Own partner engagement through mechanisms like weekly partner reviews joint scorecards NPS deepdive close looping and reporting on key performance metrics
As the singlethreaded account owner drive partner operational excellence day to day operations and process adoption in collaboration with internal teams
Execute adoption and conversion initiatives independently work with the BD Product and program teams to plan experiments and measure impact
Own and execute Walk the Store for Partner stores lead deepdives develop anecdote/datadriven insights
Drive new Partner launch in collaboration with the Business Development team
Be on top of Amazon as well as partners strategic priorities develop deep and wide relationships in the partner org with business/partnership stakeholders marketing customer acquisition loyalty operations and other teams
Handle a high volume of engagements and interactions
2 years of sales or account management experience
2 years of digital advertising and client facing roles experience
Experience with Excel
Experience analyzing data and best practices to assess performance drivers
Experience analyzing key open issues and resolution metrics for each of the managed accounts
Experience in relationship management within technology startups or SaaS Platforms
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47500/year in our lowest geographic market up to $100700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
In this role as Account Manager for NA Partnerships you will grow and develop our Returns partnerships with some of the largest companies in the world by delivering strategic customer and business insights and relentlessly high operational standards. As the boots on the ground owner for NA Partnerships you will lead strategic partner relationships independently and in collaboration with several teams in WW RLS Partner org and other stakeholder teams. You will own Customer Experience and Business goals for Returns Partnerships setting up and driving mechanisms to track and improve metrics that matter to Amazon and the partner bringing the partner on board for new programs/initiatives influencing and growing partner adoption establishing deep and wide engagement with internal and partner teams to unearth and execute on opportunities.
The right candidate stays on top of industry and competitive trends Amazon launches/initiatives partner launches and strategic developments and can execute at both a tactical and strategic level. The ideal candidate will have experience in strategic relationship building category/vendor management & growth business analytics negotiation and P/L management. This role requires an individual with excellent communications analytical negotiation problemsolving abilities and strong business acumen.
Key job responsibilities
Own partner engagement through mechanisms like weekly partner reviews joint scorecards NPS deepdive close looping and reporting on key performance metrics
As the singlethreaded account owner drive partner operational excellence day to day operations and process adoption in collaboration with internal teams
Execute adoption and conversion initiatives independently work with the BD Product and program teams to plan experiments and measure impact
Own and execute Walk the Store for Partner stores lead deepdives develop anecdote/datadriven insights
Drive new Partner launch in collaboration with the Business Development team
Be on top of Amazon as well as partners strategic priorities develop deep and wide relationships in the partner org with business/partnership stakeholders marketing customer acquisition loyalty operations and other teams
Handle a high volume of engagements and interactions
2 years of sales or account management experience
2 years of digital advertising and client facing roles experience
Experience with Excel
Experience analyzing data and best practices to assess performance drivers
Experience analyzing key open issues and resolution metrics for each of the managed accounts
Experience in relationship management within technology startups or SaaS Platforms
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47500/year in our lowest geographic market up to $100700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
