Sr Program Manager - Capability Development Scaling Retail Efficiency Program RBS
Sr Program Manager - Capability Development Scaling Retail Efficiency Program RBS
Posted on :
09-04-2025
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1 Vacancy
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Job Description
RBS Selling Partner Engagement and Growth (SPEG) team is looking for a Sr Program Manager to drive People Capability Development and scaling. As a Sr. Program Manager candidate will own the strategy and expansion of RBS workstreams in new marketplaces (a high priority and complex program) driving product and business performance and efficiency. You will be expected to identify new opportunities / problems and develop solutions to solve and transform opportunity to businessdriven programs. You will own capability development hiring and expansion and work with our stakeholders in different marketplaces central product team and operations teams to sustain expansion develop and hire talent at high velocity and remove blockers.
A successful candidate will be an exceptional strategic thinker with business and data acumen. Key skills for the role include an extraordinary ability to deal with ambiguity analytics network effectively and influence partner teams without authority and a passion for developing a deep understanding of the compatibility business and programs.
Key job responsibilities
will be responsible for understanding complexities of the business and expectations from people role. Conduct need gap analysis and identify capability gaps
will be responsible for the coordination and implementation of all learning programs used to train new hire and existing Account Manager. You will partner with Regional and global Training Managers to ensure delivery of needed learning interventions manage training programs and support curriculum development track delivery through the LMS develop performance metrics reporting for trainings conducted and track performance to ensure continuous improvement.
deep knowledge of compatibility space customer problem and business requirements.
trustbased relationships with program team and key stakeholders such as Talent Acquisition Training and Operation leaders acting as consultative partner providing thought leadership. Attend regular business reviews with stakeholder and partner teams
define the program strategies develop program roadmap and organize work steams and milestones; gain buyin and interlock across functional and regional leaders. Deliver excellence.
timely and successful delivery of the program working with programs product owners and crossfunctional teams to manage risks and measure and report on progress.
and resolve bottlenecks manage escalations balance tradeoffs and resolve complex and operational issues.
and manage to program KPIs. Use Voice of the Customer experimentation data analysis to set global quality standards and specifications.
in research writing operation planning documents and strategy documents. Write compelling business documents and drive outcomes for senior leadership at Amazon
cross functional teams comprising of PMs SMEs to deliver program successfully. Collaborate and influence program and product teams in key decision making.
5 years of working cross functionally with tech and nontech teams experience
5 years of program or project management experience
5 years of delivering cross functional projects experience
Experience defining program requirements and using data and metrics to determine improvements
2 years of driving process improvements experience
Masters degree or MBA in business data science public administration finance engineering human resources or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
A successful candidate will be an exceptional strategic thinker with business and data acumen. Key skills for the role include an extraordinary ability to deal with ambiguity analytics network effectively and influence partner teams without authority and a passion for developing a deep understanding of the compatibility business and programs.
Key job responsibilities
will be responsible for understanding complexities of the business and expectations from people role. Conduct need gap analysis and identify capability gaps
will be responsible for the coordination and implementation of all learning programs used to train new hire and existing Account Manager. You will partner with Regional and global Training Managers to ensure delivery of needed learning interventions manage training programs and support curriculum development track delivery through the LMS develop performance metrics reporting for trainings conducted and track performance to ensure continuous improvement.
deep knowledge of compatibility space customer problem and business requirements.
trustbased relationships with program team and key stakeholders such as Talent Acquisition Training and Operation leaders acting as consultative partner providing thought leadership. Attend regular business reviews with stakeholder and partner teams
define the program strategies develop program roadmap and organize work steams and milestones; gain buyin and interlock across functional and regional leaders. Deliver excellence.
timely and successful delivery of the program working with programs product owners and crossfunctional teams to manage risks and measure and report on progress.
and resolve bottlenecks manage escalations balance tradeoffs and resolve complex and operational issues.
and manage to program KPIs. Use Voice of the Customer experimentation data analysis to set global quality standards and specifications.
in research writing operation planning documents and strategy documents. Write compelling business documents and drive outcomes for senior leadership at Amazon
cross functional teams comprising of PMs SMEs to deliver program successfully. Collaborate and influence program and product teams in key decision making.
5 years of working cross functionally with tech and nontech teams experience
5 years of program or project management experience
5 years of delivering cross functional projects experience
Experience defining program requirements and using data and metrics to determine improvements
2 years of driving process improvements experience
Masters degree or MBA in business data science public administration finance engineering human resources or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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