Training Program Manager OPTIMA
Training Program Manager OPTIMA
Posted on :
09-04-2025
Employer Active
1 Vacancy
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Job Description
The OPTIMA team is seeking a Program Manager Training.
OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. We aspire to provide an endtoend data solution for the LLM lifecycle leveraging technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languages.
The Training Program Manager will be responsible for planning coordinating and executing training programs for OPTIMA business. The role demands thought clarity dynamic crossfunctional partnership and strategic thinking. The ideal candidate will be comfortable influencing stakeholders and senior leaders have strong analytical skills a track record of using data and tools to drive business impact and be comfortable working in an ambiguous environment.
Key job responsibilities
Schedule largescale training initiatives tracking training completion and reporting out on training progress.
Own New Program launch and New Hire Onboarding performance enhancement of programs.
Handle a direct span of trainers provides regular coaching and feedback to help grow individual functional skills and leadership capability.
Collaborate with both local and global stakeholders to support Training programs and initiatives.
Enhance existing training programs review and supervise the designing of training content for any new process program and feature/SOP roll out.
2 years of program or project management experience
Knowledge of Lean principles and DMAIC methodology
Experience in MS Access and SQL
Experience in requirement gathering and ability to write clear and detailed requirement document
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. We aspire to provide an endtoend data solution for the LLM lifecycle leveraging technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languages.
The Training Program Manager will be responsible for planning coordinating and executing training programs for OPTIMA business. The role demands thought clarity dynamic crossfunctional partnership and strategic thinking. The ideal candidate will be comfortable influencing stakeholders and senior leaders have strong analytical skills a track record of using data and tools to drive business impact and be comfortable working in an ambiguous environment.
Key job responsibilities
Schedule largescale training initiatives tracking training completion and reporting out on training progress.
Own New Program launch and New Hire Onboarding performance enhancement of programs.
Handle a direct span of trainers provides regular coaching and feedback to help grow individual functional skills and leadership capability.
Collaborate with both local and global stakeholders to support Training programs and initiatives.
Enhance existing training programs review and supervise the designing of training content for any new process program and feature/SOP roll out.
2 years of program or project management experience
Knowledge of Lean principles and DMAIC methodology
Experience in MS Access and SQL
Experience in requirement gathering and ability to write clear and detailed requirement document
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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