The Role: Facility Executive Soft Services

The Team: The OSTTRA Technology teamis composed of Capital Markets Technology professionals who buildsupportand protect the applications that operate our network. The technology landscapeincludeshighperformance highvolume applications as well as compute intensive applicationsleveragingcontemporary microservices cloudbased architectures.

The Impact: Together we build support protect and manage highperformance resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets.

Whats in it for you: The Facility Executive for Soft Services will manage and oversee all nontechnical facility services ensuring a high standard of cleanliness security and general facility upkeep. With 8 to 10 years of experience the ideal candidate will bring a comprehensive understanding of soft services operational management and team leadership to ensure smooth and efficient facility operations.

Responsibilities:

• Soft Services Management: Oversee the delivery and quality of soft services including housekeeping janitorial services pest control landscaping and waste management.

• Vendor Coordination: Manage relationships with soft service vendors and contractors ensuring service levels meet company standards and contractual obligations.

• Service Quality Assurance: Conduct regular inspections and audits to ensure the highest standards of cleanliness and maintenance are maintained throughout the facility.

• Budget Management: Assist in developing and managing the budget for soft services tracking expenses and identifying costsaving opportunities.

• Compliance: Ensure that all soft services comply with relevant health safety and environmental regulations and company policies.

• Operational Efficiency: Implement best practices and process improvements to enhance the efficiency and effectiveness of soft service operations.

• Team Leadership: Supervise and mentor a team of soft services staff including hiring training and performance management.

• Customer Service: Address and resolve any facilityrelated issues or complaints from employees or tenants in a timely and professional manner.

• Reporting: Prepare and present regular reports on service performance issues and resolutions to senior management.

• Emergency Response: Manage and coordinate soft services response to emergencies or special events ensuring minimal disruption to facility operations.

What Were Looking For:

• Education: Bachelors degree in Facilities Management Business Administration Hospitality Management or a related field.

• Experience: 810 years of experience in facilities management with a focus on soft services including supervisory or managerial roles.

• Skills:

  • Indepth knowledge of soft services operations and best practices.

  • Strong leadership and team management skills.

  • Excellent communication and interpersonal abilities.

  • Proficiency in facilities management software and Microsoft Office Suite.

  • Effective problemsolving skills and attention to detail.

  • Ability to manage budgets and vendor relationships.

The Location: Gurgaon India

About Company Statement:

OSTTRAis a market leader inderivatives posttrade processing bringing innovation expertise processes and networks together to solve the posttrade challenges of global financial markets. OSTTRA operates crossasset posttrade processing networksprovidinga proven suite of Credit Risk Trade Workflow and Optimisation these solutions streamline posttrade workflows enabling firms to connect to counterparties and utilities manage credit risk reduce operationalrisk andoptimiseprocessingtodrive posttrade efficiencies.

OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20 years: MarkitServ Traiana TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprisingall trading relationships and paradigms connectedusingpowerful integration and transformation capabilities.