Senior Product Manager - Trust Safety
Senior Product Manager - Trust Safety
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Job Description
Were looking for a Senior Product Manager to lead product strategy and for Trust & Safety at Wise focusing on protecting customers from scams guiding them through highrisk actions and ensuring a frictionless but secure experience.
In this role youll work across Fraud Prevention Risk Compliance Operations Design and Marketing/PR to build intelligent proactive safeguards that keep customers safe without introducing unnecessary friction.
What Youll Be Doing
Protect customers from scams and unauthorised account access Building proactive defenses that detect threats before they happen while ensuring legitimate customers can transact without unnecessary friction.
Balance security with trust Strengthen Wises reputation as the most trusted financial platform ensuring that customers feel safe and confident using our services.
Define the future of Trust & Safety in finance Wise has the opportunity to be a leading light in Trust & Safety setting industry standards for how financial platforms protect customers while maintaining an intuitive experience.
Develop intelligent interventions Create experiences that warn guide and protect customers at critical moments whether its helping them recognise a scam securing their account or verifying their identity.
Leverage data AI and behavioral insights Detect emerging fraud and scam patterns using insights to refine realtime interventions and adapt riskbased protections.
Collaborate across Wise Work with Fraud Compliance Risk and Operations teams to build holistic solutions that dont just stop bad actors but also enhance the overall customer experience.
Drive measurable impact Ensure that our investments in Trust & Safety lead to reduced fraud and scams higher customer confidence and friction that only exists where truly necessary.
Youll be empowered to do your best work by working with a full stack team including dedicated Analyst Data Science Engineering and Design functions.
Qualifications :
Who You Are
Experienced in Product Management Youve led product teams in Risk Trust & Safety Fraud Payments or Security and have a track record of shipping impactful solutions.
CustomerObsessed & Empathetic You understand how scams and fraud affect real people and design with their needs in mind.
DataDriven & Strategic Youre comfortable diving into quantitative and qualitative insights to drive decisions.
Comfortable Navigating Complexity You can balance risk compliance operations and user experience to create bestinclass protections.
A Strong Collaborator & Communicator You work effectively across Engineering Design Operations Compliance and Risk teams to align on goals and deliver outcomes.
Always Learning & Iterating Youre eager to test refine and improve safety features based on realworld data and customer behavior.
Additional Information :
Why You Should Join Wise
Impact: Your work will protect millions of customers globally preventing scams and financial crime.
Autonomy: Youll own your roadmap working in an empowered fastmoving team.
Data at Scale: Work with realworld fraud and scam patterns leveraging AI and behavioral insights.
Growth: Be part of a company thats expanding rapidly offering huge career development opportunities.
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
