Amazons Device Safety and Compliance (DSC) teams vision is to protect our customers by ensuring the safety regulatory compliance and quality of Amazons devices and accessories ecosystem. The DSC team is seeking an experienced Quality Analyst passionate about delivering exceptional safety experiences and maintaining compliance standards across our device portfolio.
The Quality Analyst will be responsible for conducting quality audits to ensure safety and compliance reviews adhere to regulatory requirements and standard operating procedures (SOPs). This role involves developing and delivering training materials focused on product safety standards compliance regulations and audit protocols.
A successful candidate will thrive in a dynamic regulatory environment where requirements frequently evolve by marketplace. You will manage complex safety investigations across multiple stakeholders including problem definition root cause analysis and corrective action implementation. This role requires deep understanding of consumer product safety regulations compliance frameworks risk assessment methodologies and the ability to work collaboratively with business engineering and regulatory teams.
Key job responsibilities
Conduct regular quality audits of all DSC programs and operations: Device Safety Right to Repair Device Retrieval Device Quality and WW Device Retrieval; SOPs; workflows; mechanisms and anything related to ensure adherence to regulatory requirements and company procedures
Document findings and recommend corrective actions for process improvements in DSCs programs policies and assessment workflows
Collaborate with engineering regulatory and business teams to align quality processes with safety objectives
Analyze audit results to identify trends in the same
Maintain detailed records of quality metrics and audit outcomes
Stay current with product safety regulations compliance standards and industry best practices
Meet productivity and quality standards for safety reviews
Develop and deliver comprehensive training on audit protocols and compliance requirements
Bachelors degree in Engineering Quality Management Safety or related technical field
Strong knowledge of consumer product safety regulations and compliance frameworks
Experience with quality management systems and safety audit procedures
Excellent analytical and technical writing skills
Strong problemsolving abilities with focus on root cause analysis
High attention to detail in safety program policies
Proficiency in quality management tools and Microsoft Office Suite
Experience working independently and in crossfunctional teams
Proven ability to meet throughput metrics while maintaining high investigation quality
Demonstrated critical thinking in technical safety assessments
Ability to work flexible shifts including night shifts/weekends
Minimum 2 years in product safety or compliance quality assurance
DSC or consumer electronics safety experience preferred
Strong communication skills across technical and nontechnical audiences
Experience with data analysis tools (Excel Tableau SQL)
Adaptable to changing regulatory requirements and safety standards
Proven ability to work autonomously in ambiguous situations
Experience managing multiple competing priorities in fastpaced environment
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