Associates degree in systems administration computer science or a related field plus three years of experience in IT support or system administration. Industry certifications (preferred): Teams Administrator Association CompTIA Network CompTIA Security or other relevant certifications.
PHYSICAL REQUIREMENTS:
Ability to lift and move equipment up to 40 pounds. Repetitive motions with wrists hands and fingers frequently required as well as keyboarding lifting standing and grasping. Requires handeye and mindeye coordination hearing walking and driving.
OTHER REQUIREMENTS:
Valid South Dakota Drivers License.
ESSENTIAL FUNCTIONS & DUTIES
Administers and maintains the districts VoIP system including account provisioning troubleshooting and coordinating with vendors as needed.
Provides Tier II technical support for escalated IT issues working closely with the Systems Engineer Data Center Engineer and Network Engineers for advanced troubleshooting.
Manages user accounts access controls and group policies within Active Directory and Microsoft 365.
Assists in the deployment and maintenance of software applications across district devices.
Supports mobile device management (MDM) for iPads and Chromebooks including enrollment application distribution and policy enforcement.
Assists the Systems Engineer with endpoint security by applying patches monitoring antivirus systems and managing security policies.
Assists in maintaining accurate documentation of systems processes and troubleshooting procedures.
Supports districtwide technology initiatives including deployments migrations and ITrelated projects as assigned.
Ensures readiness for online assessments by verifying device functionality and resolving technical issues.
Performs other duties as assigned by the Network Infrastructure Manager.
KNOWLEDGE SKILLS & ABILITIES
Familiarity with VoIP administration and troubleshooting.
Experience with Windows macOS ChromeOS and iOS device management.
Knowledge of software deployment methods imaging tools and mobile device management (MDM) solutions.
Understanding of Active Directory Microsoft 365 administration and group policy management.
Basic networking knowledge and wireless connectivity troubleshooting.
Strong problemsolving skills with the ability to diagnose and resolve system and application issues efficiently.
Excellent communication skills to provide support and training to endusers.
Ability to work independently while collaborating effectively with IT staff and stakeholders.
PAY INFORMATION
Starting at $69215.20 to $80552.65 based on experience.
View the complete salary schedule here:Month EMPC Salary Schedule
Pay Day: Last working day of each month.
HOURS & FTE
Monday through Friday 8:00 am to 5:00 pm with a one hour paid lunch
1.0 FTE 40 hours per week 12 months
CALENDAR Month EMPC Calendar
calendar coming soon!
BENEFIT INFORMATION Benefits (only for positions 20 hours per week or more)
CURRENT DISTRICT EMPLOYEES
All current District employees interested in applying must complete an application.
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