Assistant General Manager AGM Hotel and FB
Assistant General Manager AGM Hotel and FB
Posted on :
09-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-04-2025
Job Description
Details:
HSS Hospitality Staffing Solutions (HSS) is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business. We are committed to finding and placing the best hospitality talent in the industry!
We are seeking a collaborativeAssistant General Manager (AGM)for a newly upscale property for our client located in Fort Lauderdale FL.
The AGM for this newly renovated property will be located in the heart of Fort Lauderdale will work closely with the General Manager to oversee daytoday operations ensuring the hotel delivers exceptional guest experiences while meeting financial and operational targets.
The AGM should have a strong background in food and beverages as they will play a key role in reopening and revitalizing the hotels restaurant caf and pool bar.
KEY RESPONSIBILITIES
- Act as the primary liaison to the General Manager for all department heads excluding the Director of Sales and Marketing and Head of Engineering.
- Guide the leadership team in promptly and professionally addressing and resolving guest complaints and concerns.
- Take a handson role in the rebranding and reopening of the food and beverage operations.
- Monitor guest satisfaction and implement improvements based on feedback received.
- Conduct regular inspections of the property to ensure cleanliness safety and proper maintenance.
- Ensure that high service standards are consistently met throughout the hotel.
- Collaborate with department heads to develop and implement strategies to improve guest services and operational efficiency.
- Fulfill Manager On Duty responsibilities as scheduled ensuring visibility in public areas during peak times to greet guests and provide assistance.
- Plan and coordinate work schedules for individual team members and departments.
- Support the General Manager in revenue generation initiatives by participating in sales efforts including meeting with key clients during evening functions and joining sales calls with the Sales Team.
- Create a culture where employees feel empowered to make decisions that enhance guest satisfaction and follow up on successes and areas for improvement with relevant Department Heads.
- Promote a positive work environment by fostering trust open communication and encouragement among employees.
- Assist the General Manager in developing both managerial and hourly staff through effective training programs.
- Aid in the creation and implementation of operational policies and procedures.
- Oversee and manage inventories effectively.
- Assist the General Manager in preparing financial reports for the Corporate Office and meet all deadlines set by both the Corporate Office and the General Manager.
- Ensure satisfaction for both guests and team members.
- Support the leadership team with various HR responsibilities including but not limited to hiring training coaching and processing payroll.
- Represent the General Manager in their absence making decisions and managing operations as needed.
SKILLS
- Passion for outstanding service competitive spirit strong leadership skills and a track record of accomplishments.
- Demonstrated ability to lead a team.
- Ability to communicate effectively verbally and in writing.
- Excellent attention to detail.
- Planning organizing and effective time management skills.
- Ability to work effectively under pressure and meet established goals & objectives.
REQUIREMENTS
- At least 5 years of progressive experience in Hotel Operations Food and Beverage operations or a similar leadership role.
- Previous supervisory experience required.
- Must work well in stressful highpressure situations.
- Availability to work a nontraditional schedule (i.e. weekends holidays early mornings and/or evenings).
- Requires standing for extended periods walking pushing and lifting up to 50 lbs.
- Experience with new hotel openings a plus.
- Experience with Mews PMS system a plus.
BENEFITS
- Comprehensive health benefits package including medical dental and vision.
- Paid time off and holidays.
- Opportunities for professional development and career advancement.
Interested in additional opportunities visit us at:
HSS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race color religion sex national origin age marital status sexual orientation gender identity genetic information disability veteran status or any other status protected by federal state or local laws.
Required Experience:
Director
Employment Type
Contract
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
