Sales Support Administrator - Benelux

As sales support administrator you are responsible for the coordination of the full order to cash process. You are the first contact for the customers in your region for questions related to the order to cash process including after sales care.

Your responsibilities:

• You are the central contact for the customers/distributors in your region.  
• You manage the entire ordertocash process from order processing and followup with your different stakeholders (production warehouse marketing supply chain .. to transport arrangement billing and aftersales.
• You work in tandem with and offer administrative support to the commercial managers of the region.
• You are the pivot between the internal organization and the customer. You will regularly consult with or coordinate with various internal departments (logistics & supply chain production sales marketing etc..
• You work in close consultation with the supply chain department to follow up on the forecasts in order to prevent peaks in the production process.

Qualifications :

• You hold a higher degree and bring (a first) relevant experience in a sales support customer service or administrative role within a commercial environment.
• Detailoriented and proactive you ensure accurate order processing followup and customer communication.
• You have strong organizational and time management skills with the ability to manage multiple priorities in a structured and timely manner.
• Your clear and professional communication helps you collaborate effectively with internal teams and external stakeholders.
• You combine a serviceoriented mindset with a strong sense of ownership and problemsolving skills.
• You are comfortable working with ERP systems and have solid proficiency in MS Office tools.
• Fluent in Dutch with a good command of English and/or French.

Additional Information :

We offer you:

• a varied and challenging role within a dynamic company (in Hemiksem) with ambitious projects on the horizon;
• a family atmosphere with a diverse and international team of more than 300 specialists;
• an organization where there is room for initiative and creativity a culture known for collaboration & collegiality;
• we offer you flexible working hours and the opportunity to partially work from home;
• a solid training and support with personal development at the core;
• a competitive remuneration package supplemented with various extralegal benefits (iPhone & mobile subscription hospitalization insurance outpatient care insurance group insurance meal vouchers extra leave days benefit card Ekivita bicycle leasing ...

Our products

We produce lubricants for all sorts of applications from passenger cars to bikes and even construction machines at our HQ in Hemiksem Belgium. We blend these products in bulk as well as for our own two brands Wolf and Champion. Thanks to the high quality of our products we managed to engage in premium partnerships like WRC and Junior WRC BMW EWC Bud Racing...

Our Way of Working

At Wolf Oil Corporation our dynamic innovative and open structure reflects our values of being connected committed to excellence and entrepreneurial. This adaptability allows us to navigate the everchanging realities of the industry with confidence. Like the essential flow of lubricants in an engine our energy and teamwork drive us to go the extra mile time after time.

As an organization

• We prioritize cocreation and teamwork reflecting our belief in being truly connected.
• We maintain an agile and open approach minimizing focus on hierarchy.
• We stay attuned to the world around us fostering authentic longterm business relationships.

Our colleagues

• Embody an entrepreneurial and adventurous spirit.
• See change as a catalyst for growth embracing innovation.
• Share a cando mentality ready to roll up their sleeves when needed.
• Work pragmatically both as individuals and in teams staying committed to excellence in everything they do.

Remote Work :

No

Employment Type :

Fulltime