Facilities Assistant
Facilities Assistant
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Job Description
Facilities Assistant
Salary: 22000 per annum plus company benefits
Location: Belfast BT1
Contract: Part Time Permanent
Shifts: 30 hours per week Monday Thursday rotational shifts between 7.30am until 6.00pm with one hours unpaid lunch break
Work model: Fully onsite
Williams Lea seeks a Facilities Assistant to join our team within a leading global law firm!
Williams Lea is the leading global provider of skilled technologyenabled businesscritical support services with longterm trusted relationships with bluechip clients across investment banks law firms and professional services firms.
Williams Lea employees nearly 7000 people worldwide who provide efficient business services at client sites in often complex and highly regulated environments from centralised Williams Lea onshore facilities and through best cost company offshore locations.
Purpose of role
The Office Management and Facilities team provide a large range of services which are central to the smooth operation of the business. These services include Front of House/Reception Facilities management (both planned preventative maintenance and reactive maintenance) Health & Safety management Event management for staff events and a large variety of office management services including mailroom security access catering and kitchen services and other support services as required.
The successful applicant will be responsible for providing a standard of excellence for client care services to all visitors and staff. This includes set up and break down of all meeting room spaces logging of Facilities calls mail and print services and support of reception staff as and when required. This individual will be provided with first aid and fire warden training.
They will be a heavily involved in ensuring the safety of all visitors and staff whilst in the building. We are looking for someone to join the team who has a very strong customer service approach strong work ethic and a genuine interest in working for a law firm
Key responsibilities
Ensure that all conference/meeting rooms are set up in advance of the bookings to the
required standard
Assist users with screen laptop and connectivity if required
Work closely with IT for any set up issues
Ensure that all conference rooms are kept tidy and in good working order to the required
standard
Ensure that rooms are turned around promptly and that there are no delays for subsequent
bookings
Deliver catering to meeting rooms and remove when appropriate
Advise Housekeeping of any cleaning requirements in meeting rooms
Lead by example ensuring that all facilities are kept to a very high standard.
Mailroom & Printing Services
Collect incoming mail from reception sort scan and deliver as required
Ensure efficient process of all outbound postal items and record where necessary
Arrange outgoing couriers
Ensure paperwork is logged and completed appropriately
Deal with any service failures in a timely courteous and efficient manner knowing when to
escalate to Manager for support or guidance
Ensure appropriate stock levels for stationery
Ensure printers are maintained and stocked with paper and consumable
Manage secure waste collection with the contractor
Facilities Helpdesk
Log helpdesk jobs/queries with FM contractors follow up with requestor to ensure issues
are resolved satisfactorily
Ensure reactive works are completed in a timely manner and all appropriate paperwork is
completed.
Awareness of any planned preventative maintenance (PPM) that is due to be completed
Take the lead in ensuring that all PPM is completed within the set timescale and highlight
any discrepancies to Manager
Personal attributes
Previous experience in a facilities role/office experience.
PC literate including the use of Microsoft Word Excel.
Legal Professional Services or Corporate background.
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your wellbeing we offer a comprehensive benefits package including but not limited to:
25 days holiday plus bank holidays(prorata for part time or fixed term roles)
Salary sacrifice schemes retail vouchers including our TechScheme which can be used on a range of gadgets such as Smart TVs laptops and computers or household appliances.
Life Assurance
Private Medical Insurance
Dental Insurance
Health Assessments
Cycletowork scheme
Discounted gym memberships
Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age disability gender reassignment marriage and civil partnership pregnancy and maternity race (which includes colour nationality and ethnic or national origins) religion or belief sex or sexual orientation (each of these being a protected characteristic in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).
Employment Type
Full-Time
