Key Account Manager - Financial Services
Key Account Manager - Financial Services
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Are you a relationshipdriven professional with a passion for account management and client service A wellestablished company specialising in employee financial wellness solutions is looking for a Key Account Manager to join their team in Centurion Lyttelton.
About the Role:
As the Key Account Manager youll be the primary point of contact for a portfolio of highvalue corporate clients. Your role will involve managing relationships ensuring client satisfaction and identifying opportunities to grow existing accounts. You will also act as a strategic partner between internal teams and clients.
Key Responsibilities:
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Develop and maintain trusted client relationships
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Serve as the lead contact for all key accounts
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Oversee the successful delivery of solutions and services to clients
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Drive retention and growth through excellent service and strategic upselling
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Resolve client issues efficiently and maintain high client satisfaction
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Collaborate with internal departments to align service delivery with client expectations
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Monitor performance and report on account metrics and feedback
Minimum Requirements:
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Minimum of 3 years experience as a Key Account Manager
Client Relationship Manager or similar role - Experience within a corporate services HR financial services or employee solutions environment is highly advantageous
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Proficiency in CRM software (e.g. Salesforce HubSpot)
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Strong interpersonal negotiation and communication skills
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Strong problemsolving ability and attention to detail
- Matric (essential); a diploma or degree in Business Marketing or related field is preferred
- Must be based in Gauteng
Employment Type
Full Time
