Service Manager
Service Manager
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Job Alert
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$ 100000 - 110000
1 Vacancy
Job Description
In this role you will be an experienced leader with a strong background in disability services and a proven track record in setting up and managing services. You excel at navigating complex operational challenges and thrive in a fastpaced customerfocused environment.
Make an Impact! About this role:
We have an exciting opportunity for an experiencedService Managerto lead our Home and Community operations inCastle Hill NSW. This role will play a critical part in shaping and delivering lifechanging services that empower individuals with disabilities to live fulfilling lives while leading a passionate team to provide tailored personcentred support.
This is an exciting opportunity to make a real impact by building services from the ground up including establishing and managing Supported Independent Living (SIL) services. Your leadership will ensure the seamless operation of programs the development of highperforming teams and the delivery of exceptional outcomes for customers and their families.
This role is ideal for a driven leader with a proven track record in disability services and a passion for growth and transformation.
In this role you will be:
- Deliver strategy through building a capable relevant high performing
and compliant workforce. - Drive a performancebased culture focusing on engagement to
achieve results. - Manage endtoend staff performance management including
performance reviews KPI implementation and resolution of
performance issues. - Provide clear direction to staff aligning with organisational strategy
goals and values. - Ensure employees are given maximum opportunities to enhance their
skills and to ensure alignment with required NDIS. - Collaborate with relevant supporting business units such as Customer
Safeguarding and/or People Experience seeking direction and
pursuing continual improvement. - Communicate effectively within the broader team to build rapport and
maintain efficient and professional working relationships. - Ensure appropriate governance in decision making aligning with
organisational policies and procedures. - Foster a supportive and respectful communitycentric environment
across the portfolio of sites incorporating the interests of families
guardians and other key customer representatives. - Create a positive team culture embracing and respecting the need to
deliver highquality human services in a commercially viable way. - Coordinate implementation of business improvement initiatives with
consideration for people and client experience.
Requirements for this role:
- Minimum qualification of a bachelors degree in human services or related field.
- Hold or be willing to obtain a Working with Children Check NDIS Worker Screening Check (Yellow Card) & National Criminal History Check
- Experience successfully managing sitebased services in Disability within Community services and SIL environments.
Who are #teampossible
At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straight forward to turn possibilities into reality.
Our commitment extends to creating an inclusive culture fostering employee growth learning and optimal performance. When you join our team you are contributing to support individuals with disabilities to live learn work and flourish. Our team embodies our purpose daily embracing diverse ideas and perspectives that enrich our culture. We call ourselves #teampossible!
At Endeavour we offer a range of employee benefits including:
- Salary Packaging Benefits! Package up to$15900of your annual salary tax free.
- In addition to your taxfree benefit you can also use up to$2650of your pretax income to pay for entertainment expenses (meals holiday accommodation etc).
- Encouraged and supported ongoingprofessional developmentanddiverse career opportunities.
- An Employee Assistance Program a free and confidential counselling service available to all staff and immediate family members.
- Corporate Health Insurance plans and discounts with our corporate partners.
- Paid parental leave.
IntriguedWed love to hear from you.Please click applyto submit your applicationand join #TeamPossible today!
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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