Remote Customer Care with a Gadgets Technology Corporation
Remote Customer Care with a Gadgets Technology Corporation
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Job Description
Remote Customer Care with a Gadgets Technology Corporation (French Language)
Work remotely from anywhere in Greece! Youve got to be located in Greece.
Salary is EUR 1200 per month gross with bonuses
Are you passionate about the latest technology and gadgets Do you speak French fluently Join an exciting customer expert role in Greece with a top global tech leader!
For over 30 years weve been connecting customers with worldrenowned brands. With a team of over 11500 employees we proudly represent industry giants providing Customer Care Sales & Technical Support services and Content Moderation for social media.
Were thrilled to expand our collaboration with one of the Big Five IT companies and were looking for you to join our French customer experience team. Youll have the chance to support customers from Frenchspeaking countries after receiving comprehensive training from certified instructors.
What you will do:
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Communicate with customers via phone chat and email
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Track and manage cases to ensure they are resolved efficiently
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Maintain high levels of customer satisfaction while representing a major brand
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Troubleshoot issues with mobile devices (phones tablets and more)
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Assist customers with account management and password security
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Coordinate repairs for hardwarerelated issues
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Escalate complex issues to secondlevel support when necessary
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Ensure every customer experience is a positive one
What you will bring:
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Fluency in French
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Advanced English skills
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Familiarity with iOS MacOS or similar technologies is a plus
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Excellent communication abilities
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Previous customer support experience is advantageous
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Strong problemsolving and troubleshooting skills
What we offer:
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Full relocation support (flight tickets hotel accommodation and help with finding housingall at no cost to you)
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Competitive salary plus two extra salaries per year
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Health care benefits and other discounts
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Comprehensive training by certified instructors
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Opportunities for professional growth and development
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Free online Greek language courses
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A diverse inclusive workplace certified as a Great Place to Work
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An exciting opportunity to advance your career with a multinational company while working with one of the most iconic global brands
This is your chance to develop valuable experience grow your career and be part of a dynamic and supportive team. We cant wait to welcome you to our family!
Employment Type
Full Time
