Community Engagement Coordinator
Community Engagement Coordinator
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Job Description
Community Name:
Brunswick CommunityThe Community Engagement Coordinator plays a vital role in creating a vibrant connected and supportive living environment for our senior residents. By performing as both a NaviGuide and a daytoday support assistant to the Property Manager this individual will be responsible for coordinating resident programs and events supporting leasing efforts and fostering meaningful relationships within the community. The ideal candidate is energetic compassionate highly organized and passionate about enriching the lives of older adults. The position is focused on resident customer service and assists in managing the operations marketing and leasing activity renewals and communications of the assigned senior living community.Essential Functions Statement(s)
Key Responsibilities
Resident Engagement & Support NaviGuide Role
In a matrix reporting role to the Director UCH Engage this position shall:
- Provide onsite support and act as a friendly goto resource for residents for issues related to Social Determinants of Health (ie: provides referrals to: Home care meal delivery transportation etc.
- Develop plan and implement social educational and wellness programs tailored to senior residents interests and needs.
- Encourage resident participation and promote a sense of community through regular engagement.
- Welcome new residents and coordinate movein orientations.
Leasing Support
- Assist with leasing activities including tours application processing and lease signings as needed.
- Help maintain occupancy goals by supporting marketing and outreach efforts.
- Provide excellent customer service to prospective residents and their families.
- Maintain accurate event calendars participation records and resident communications.
- Develop relationships with local service providers nonprofits and vendors to bring in engaging and beneficial programming.
- Assists with newsletters bulletin boards and flyers to keep residents informed.
Assist Property Manager
As directed by the Property Manager this position shall:
- Assist with the leasing process from start to finish ensuring all documentation is accurate and up to date.
- Assists in conducting property tours for prospective tenants highlighting features and benefits to drive leasing success.
- Assist in processing lease applications renewals and terminations ensuring all documentation is accurate and up to date.
- Assists with Yardi data entry as directed by the Property Manager.
- Fill the role of acting Property Manager in their absence.
- Perform any other duties as required or assigned.
SKILLS & ABILITIES
Education:
High School Graduate or General Education Degree (GED):
Experience:
Two 2 years of business office experience
Computer Skills:
Must be able to proficiently operate a computer the Internet Microsoft Office including Word and Excel email and other relevant
software and basic office equipment; proficient in Yardi property
management software or other similar property management software preferred
Certifications & Licenses:
Must have a valid drivers license
Other Requirements:
Must have strong interpersonal skills and ability to resolve challenges and conflicts; Must exhibit a high degree of concern for and patience with others; Must have the ability to utilize basic mathematic skills and be able to write routine reports and correspondence; Must have strong problemsolving skills; Must be highly organized detailoriented flexible and adaptable and able to
multitask; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook
Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
IC
Employment Type
Full-Time
