Group Services Coordinator - Ft Lauderdale FL - US
Group Services Coordinator - Ft Lauderdale FL - US
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Salary Not Disclosed
1 Vacancy
Job Description
One of the bestknown names in cruising Princess is the worlds leading international premium cruise line and tour company carrying millions of guests each year to hundreds of destinations around the globe. With parent company Carnival Corporation Princess has introducedMedallion ClassVacations. This awardwinning innovation offers the fastest way to an effortless personalized vacation.
Were looking for an amazing Group Services Coordinatorwho is proficient with technology detail oriented and loves to think would be responsible for coordinating with guests Travel Advisors incentive companies and relevant departments to arrange group and wedding venues onboard events and dining requests. Responsibilities include planning and scheduling group events weddings and dining arrangements as well as managing payments for prepaid events. Additionally the role oversees Ocean Events Management group dining allocations across all ships and provides support to the shipboard Events and Guest Services Supervisor for inquiries related to groups weddings or the loyalty program.
Heres a summary of what Princess is looking for in its Group Services Coordinator. Is this you
Responsibilities
- Communicates with guests Travel Advisors incentive companies and relevant shoreside & shipboard departments.
- Collects and processes payments for prepaid group events and Weddings.
- Supports the shipboard Events & Guest Services Supervisor with any inquiries pertaining to groups weddings or the loyalty program.
- Manages and maintains Ocean Events Management group dining allocation for all ships.
- Supports both shoreside and shipboard teams with the planning and coordination of inport functions & events.
Please Note: The working hours of this position will be shifts between 7 AM 7 PM ET with a 1 hour lunch Monday Friday. You will work 3 days in office (Fort Lauderdale FL) and 2 days remote. Please know this could change due to business needs. You will need to have a professional remote work environment.
Requirements
- Candidates must have a minimum of 1 year of experience in one or more of the following areas:
- Customer service or Event Planning OR
- Hospitality OR
- Sales
- Guest centric with strong customer service skills.
- Great sense of ownership service recovery.
- Creative efficient and effective bottomline operator.
- Strong planning skills with an innovative handson practical approach.
- Flexibility to travel on short notice for operational support.
- Works collaboratively in a diverse team environment to complete assignments by specified deadlines
- Must be legally authorized to work in the United States. Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g. H1B status).
What You Can Expect:
- Cruise and Travel Privileges for You and Your Family
- Health Benefits
- 401(k)
- Employee Stock Purchase Plan
- Training & Professional Development
- Tuition & Professional Certification Reimbursement
Our Culture Stronger Together
Our highest responsibility and top priority are compliance environmental protection and the health safety and wellbeing of our guests the people in the communities we touch and serve and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials Corporate Vision Statement and our Core Values at: is an equalopportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process upon your request as required to comply withapplicable laws. If you have a disability and require assistance in this application process please contact
#PCL
Required Experience:
IC
Employment Type
Full-Time
