Supplier Performance Manager
Supplier Performance Manager
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Salary Not Disclosed
1 Vacancy
Job Description
The role:
We are seeking a strategic and experienced leader to oversee the Performance function within the Supplier Management Office (SMO). This role is critical to shaping and executing our supplier oversight strategy ensuring consistent performance management and accountability across the enterprise. You will be instrumental in building and evolving a hybrid operating model that centralizes oversight of key third parties within the SMO while also supporting Supplier Relationship Owners (SROs) outside the SMO.
This individual will collaborate closely with risk partners business units and leadership to ensure our thirdparty risk management (TPRM) practices align with US regulatory standards and meet expectations across a global operating environment.
What youll do:
- Lead the performance management function within the SMO ensuring consistent application of KPIs scorecards and performance oversight practices across supplier tiers.
- Provide direction coaching and career development while fostering a highperformance and inclusive culture.
- Collaborate to define and help drive our hybrid supplier oversight strategy balancing centralized controls for critical suppliers with enabling SROs outside the SMO to oversee lowerrisk suppliers.
- Develop and implement supplier performance governance routines escalation protocols and issue remediation processes in line with US regulatory expectations.
- Partner across the enterprise with business units risk stakeholders and legal teams to drive transparency and accountability in supplier oversight.
- Build and refine reporting and dashboards that deliver insights to leadership highlight supplier trends and support internal or regulatory reviews.
- Serve as a subject matter expert in supplier performance for audits regulatory exams and internal working groups.
What youll need:
- 8 years of experience in thirdparty risk management supplier performance management procurement or a related field.
- 3 years of people management experience including directly managing developing and coaching a team.
- Proven experience working in a USbased global company with a strong understanding of US thirdparty risk standards regulatory expectations and compliance obligations (e.g. OCC CFPB FFIEC).
- Demonstrated success developing and executing strategy in a matrixed fastpaced environment.
- Strong crossfunctional leadership and stakeholder engagement skills.
- Experience in implementing or enhancing supplier performance frameworks scorecards or ongoing monitoring tools.
- Bachelors degree in business risk management supply chain or a related field.
Nice to have:
- Experience supporting or implementing a hybrid oversight model (centralized SMO decentralized SROs).
- Familiarity with thirdparty risk technology platforms (e.g. Archer Venminder ServiceNow Coupa).
- Background in financial services or another highly regulated industry.
- Exposure to global supplier ecosystems and managing suppliers across jurisdictions.
- Certifications such as CTPRP or CRVPM.
Required Experience:
Manager
Employment Type
Full Time
