Software Engineer II Senior Software Engineer - General Consideration
Software Engineer II Senior Software Engineer - General Consideration
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Job Description
Job Description
Zendesk is looking for early career as well as experienced professionals to join our Product and Engineering Organisation in Krakw Poland (one day per week working from office).
As a Software Engineer II/Senior Software Engineer with Zendesk you will collaborate closely with team members all over the globe to build scalable high performance products and services. You will pair with engineers to learn about our current technology stack and architecture. Youll write code design documents tests instrument changes using metrics and distributed tracing and deploy to production!
The ideal candidate will have a genuine passion for solving large scale challenges using new technologies and will be willing to work hard by remaining flexible agile and adaptable.
At Zendesk diversity equity and inclusion are more than buzzwords and bigger than the bottom line. Its about our people knowing that theyre valued where they work. Employees at Zendesk work hard to build a culture where everyone belongs. Employee Communities play a vital role in bringing us together and ensure we feel supported at work.
Some example work from the various teams we are hiring Software Engineering for:
Work and maintain care of reliability performance cost and productivity within our major applications
Focus on optimizing existing components tuning performance improving security solving issues reported by customers and eliminating work through automation
Maintain and develop backend services with close relation to infrastructure
Owns and build the backend for the Zendesk email integrations with external email services
Within the Machine Learning organization combining the power of data and people to deliver intelligent products that make Customer Support Agents more productive by automating manual work
There will be multiple roles in different areas/programming languages (Machine Learning Mobile Frontend Backend Java/Ruby Data Science) so we encourage you to apply!
Basic Qualifications:
Depending on the seniority of a position we would love to speak to candidates with min. 2 years of experience. For Senior position typically it is required to have 46 years of experience in a given field.
Coding skills in at least one programming language and a desire to pick up more. These languages include but are not limited to: Java Scala Ruby Python JavaScript.
Experience with some technologies from our tech stack (i.e. AWS Cloud and its services like EMR ECS S3 and RDS or similar)
Knowledge in the field of building large highly scalable distributed systems capable of managing substantial traffic.
Familiarity performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
Experience working in SaaS Company.
Ability to impact quality of own work and the work of other within the team.
Excellent communications skills with the ability to work in distributed teams located across the world.
A degree in Computer Science or similar would be considered as as strong asset.
Good understanding of Agile methodologies.
What we offer:
Full ownership of the projects you work on.
Team of passionate and talented people who love what they do.
Interesting projects ability to implement your own ideas and improvements.
Opportunity to learn and grow both professionally and personally.
We care about our employees. Zendesk encourages a high level of flexibility to adjust the workday to your needs and circumstances.
Stable career in a modern international company with strong engineering culture.
Do not hesitate to apply! The applications are revised on regular basis and we will be contacting candidates once relevant opportunities are open in the future.
The Poland annualized base salary range for this position is z235000.00z353000.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position the actual compensation offered will be based on job related capabilities applicable experience and other relevant factors. This position may also be eligible for bonus benefits or related incentives that will be communicated during the offer stage.Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific inoffice schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any preemployment testing or otherwise participate in the employee selection process please send an email to with your specific accommodation request.
Required Experience:
Senior IC
Employment Type
Full-Time
