Project Coordinator

Position Title: Project Coordinator

Reports To: Assistant Director

Classification: FullTime NonExempt

Location: Washington D.C. NW

Schedule: A flexible schedule (Monday Friday) some evenings holidays and weekends may be required to support operations and respond to emergencies.

About Us:

Friendship Place is a nonprofit organization serving the Washington DC region empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community. Friendship Place offers the most effective model for addressing homelessness with innovative customized programs that have positive demonstrable results and a lasting impact on the community and beyond. Our programs are personcentric and individualized to meet the needs and goals of individuals families youth/young adults and Veterans experiencing homelessness. We provide outreach hospitality health care case management housing job placement services and advocacy. We have established a national presence and are known for sharing best practices in the field.

Our Core Values:

Friendship Place is a PersonFirst Organization that believes in promoting transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to carry out their job tasks in a manner that is consistent with our core values. This includes the following:

• Excellence and Innovation
• Finding Ways to Say Yes
• Caring at the Core
• Agents of Change
• Support Empowerment and Development
• Integrity and Accountability

Summary:

This position supervises the case managers in providing homeless prevention and rapid rehousing services to lowincome Veteran Families through the Supportive Services for Veteran Families grant. The Project Coordinator will conduct inoffice caseload supervision and field supervision with the Case Managers (CMs) in order to ensure that best practices are being used and CMs are exhibiting participantcenteredness as well as adhering to program guidelines policies and procedures. The Project Coordinator will work to empower lowincome Veteran Families in DC Arlington Alexandria Loudoun Prince William Fairfax Montgomery Frederick and Prince Georges counties to become stably housed.

Responsibilities:

• Supervise Case Managers in field supervision inoffice case review supervision and checkins
• Decisionmaking authority in regard to spending grant funds and implementation of policy and procedures
• Provide Quality Assurance and monitoring of SSVF grants and budgets
• Develop review update policy and procedure manual as needed and implement policy and procedures amongst staff
• Develop and manage goals staff development and timekeeping of all direct report staff
• Ensure best practices and participantcenteredness are being utilized by Case Managers at all times
• Distribute VA satisfaction surveys to participants within 30 days prior to exit
• Monitor participants paper files for eligibility documents and completeness
• Monitor HMIS data quality
• Foster empowerment and a team environment in offices
• Promote selfcare and growth amongst case managers
• Collaborate with external agencies providing services to participants including community agencies government agencies and the VA
• Maintain data and collect statistics on Excel for tracking purposes
• Assist with new staff development
• Act as a liaison between Veterans first and the Workgroup to assist in the voucher matching process.
• Participate in multidisciplinary meetings and regular supervision
• Demonstrate empathy and flexibility in responding to participants needs and requests
• Attend professional trainings and conferences as needed
• Perform all other duties as assigned

Background & Qualifications:

• Bachelors degree and 2 years of experience in a similar setting preferred
• Valid drivers license and ability to operate a motor vehicle
• Understanding and/or experience working with Veterans
• Experience with HMIS data entry preferred
• Strong written and verbal skills
• Strong clinical skills and crisis management skills
• Ability to work in a culturally diverse environment
• Ability to work well under pressure
• Ability to work as a team player

Physical and Environmental Requirements:

At least 50 of the time will be spent in an office setting must be able to sit and work at a computer for prolonged periods up to 50 will be spent working in the field with supervising case managers working with participants attending community events and attending CoC meetings.

Background Checks:

Will be required to complete and pass background checks specific to contract requirements that may include: criminal history background check and/or fingerprinting FBI Background Check DC Metropolitan Police Background Check StateofResidence Police Background Check DC Child Abuse Registry (CFSA) National Sex Offender Registry Check Drug Panel and Alcohol Screening Tuberculosis Test and Driving Record check (for positions transporting participants) and confirmation of COVID19 vaccination record.

Direct Reports:

Case Manager 4

Indirect Reports:

N/A

Specific Requirements:

Must have own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured registered etc. and the employee must have a valid drivers license.

Other Details:

Application Deadline: This job is open until filled or until the hiring manager determines they can no longer accept applications.

Compensation: The hiring pay range is between $63145.00 $69000.00 per year. The starting salary is based on a step system. A candidates starting pay determination is based on meeting the basic position requirements and current completed education credentials and work experience. Please note: The step system is set and not open to pay negotiation.

Benefits: We offer an excellent benefits package including lowcost health insurance health reimbursement flexible spending accounts employerpaid dental vision short and longterm disability life insurance 403B defined contribution plan matching employee assistance programs professional development employee resource groups 14 paid holidays 15 days of vacation and 10 days of sick leave during 1st year of employment and much more! (Benefits are prorated for parttime employees).

COVID19: All Friendship Place employees regardless of their vaccination status must continue to take precautions against the spread of COVID19 in accordance with the agencys COVID19 protocols and applicable law and guidance. This includes but is not limited to wearing masks in congregated settings washing their hands or using hand sanitizer often monitoring their daily health and staying home if they are exhibiting COVID19 symptoms (or if they are otherwise prohibited from reporting to work by health provider under CDC state and local guidance). Since the public health and legal landscapes regarding this policy are subject to frequent changes Friendship Place reserves the right to amend or cancel this policy at any time at its sole discretion consistent with applicable law CDC guidelines and the DC Department of Health.

Location: Washington D.C.

Interview Process: Phone screening panel style interview final interview.

Website:

Equal Opportunity Statement: We support all qualified individuals within our workforce without regard to race color religion gender sexual orientation gender identity and expression age national origin marital status citizenship disability veteran status personal appearance familial status family responsibilities political affiliations matriculation credit and any other characteristic protected by applicable law.

Reasonable Accommodation Statement: Friend Place is committed to providing access and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact human resources at

How to Apply: Interested applicants should apply via the organizational website. All of our current career openings can be found by visiting: Description