Sales Sales Operations Manager
Sales Sales Operations Manager
Posted on :
17-04-2025
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1 Vacancy
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Job Description
Job Description Summary
The Sales & Sales Operation Manager will be a responsible for Key Customers in India region & support Sales Director in running the Sales Operations operating routine for South Asia. In this role you willJob Description
Sales Responsibilities
- within a geographic area / assigned customer responsible for selling product(s) services parts solutions responsible for sales development cycles from prospecting detailed presentations & negotiation to closing & following up indenttoorder for assigned operating plan.
- you will identify opportunities to grow Pipeline (Commit Orders CO through increased outage visibility and bid participation.
- understand the Customers CTQs and relay them to the deal teams map customers stack holder decision process evaluation criteria and ordering cycle and align it with outage timeline.
- you will collaborate with commercial application engineering product sales CSA Sales Upgrades and other key constituents highlighting customer concerns for resolution as Voice of Customer (VOC)
- providing timely accurate and complete forecasts of commitments orders and sales through pacing progress & key deals tracker. Complete Outage Visibility & Participation and keep the NEX updated.
- Maintaining uptodate knowledge of power market/trends supply / demand balance technology pricing risk regulations & competition.
Sales Operations Responsibility.
- Lead process improvements and drive simplification projects/kaizens that reduce waste and improve customer satisfaction. Drive daily/weekly management rigor for the commercial team.
- Establish a data driven culture to ensure teams maintain accurate/zero defect data across systems including NEX Demantra smartsheet etc
Business intelligence / Outage & Pipeline management
- Partner with commercial team to monitor market trends customer competitors and support countrybycountry market insights & strategy building and developing annual market handbook
- Supporting the rigor around customer planning with Account Managers & cross functional teams identify account strategy changes provided visibility to process steps that enables the teams properly integrate customer budgets & outage planning cycles with support from pole business intelligence leader.
- Support overall outage mining and planning to enhance business growth ensure 100 outage participation improved outage realization & disposition (in NEX) forecast long term biz outlook (SAS outage view/entitlement vs participation) to drive key commercial decisions to maximize share
- Partner with commercial finance & pole sales operations excellence leader to lead overall pipeline management (in NEX) providing leading indicators in terms of pipeline health convertible order health
- Support sub region GM in managing deal progress with leading indicators in terms of R status movements commercial progress enablers identify key stagnant deals that require leadership support
- Work with IT/NEX team to simplify/automate reports to reduce or eliminate manual processes.
Qualifications / Requirements
- Bachelors degree from an accredited university or college preferably in an Engineering or Business discipline
- At least 810 years of sales/commercial experience of which at least 3 must be in the power generation industry.
- Ability to travel regularly.
- Ability to establish a data driven culture.
Desired Characteristics
- Ability to develop influential customer relationships
- Strong Analytical mindset to drive operational rigor.
- Strong interpersonal and negotiation skills both internal and external
- Strong communication skills at all business levels including with senior leadership.
- Strong customer & Longterm business mindset
Additional Information
Relocation Assistance Provided: No
Required Experience:
Manager
Employment Type
Full-Time
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