Patient Access Representative 1 Per Diem
Patient Access Representative 1 Per Diem
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Job Description
Current Employees:
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Location: UHealth Tower
Schedule: PRN as needed with alternating weekends.
The Patient Access Representative 1 (OnSite) (U) projects a professional and welcoming demeanor and welcomes visitors (i.e. vendors customers patients staff students etc. to the department by promptly greeting them in person or on the telephone and answering or referring their inquiries appropriately. Patient Access Representative 1 (OnSite) (U) serves as the first point of contact for patients and customers entering facility/department and interfaces effectively with all members of the healthcare team keeping patients informed of any delays.
CORE JOB FUNCTIONS:
1. Greets visitors to the department and directs them to their requested destination.
2. Answers incoming calls and places outgoing calls in a timely and efficient manner while providing
3. Exceptional customer service to further a positive institutional image.
4. Responds to general questions and inquiries forwards nonroutine requests to appropriate staff for.
5. Handling.
6. Assists with general administrative task such as sorting departmental mail faxes troubleshooting office.
7. Equipment etc.
8. Maintains department directories and visitation logs.
9. Maintains a tidy and clean reception area.
10. Places orders for department supplies as requested by department leadership.
11. Projects a professional appearance and pleasant demeanor creating a welcoming atmosphere.
12. Adheres to University and unitlevel policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS:
High School diploma or equivalent
Minimum 1 year of relevant experience
Knowledge Skills and Attitudes:
General knowledge of office procedures and operations.
Skill in data entry with minimal errors.
Ability to communicate effectively in both oral and written form.
Skill in completing assignments accurately and with attention to detail.
Ability to process and handle confidential information with discretion.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Part timeEmployee Type:
TemporaryIntermittentPay Grade:
H3Required Experience:
Unclear Seniority
Employment Type
Part-Time
