Network Administrator Desktop Support Specialist Dallas - Hybrid
Network Administrator Desktop Support Specialist Dallas - Hybrid
Posted on :
17-04-2025
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1 Vacancy
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Job Description
Zimperium is an industry leader in enterprise mobile security being the first and only company to provide a complete mobile threat defense system that offers realtime on device worldclass protection against both known and unknown next generation of advanced mobile cyberattacks and malware.
Our MTD and awardwinning machine learningbased engine protects against device network phishing and application attacks for IOS Android and Windows devices using a nonintrusive approach to always protect privacy of users.
As part of our fast growing pace we are currently seeking a highenergy selfmotivated IT Administrator & Desktop Support Specialist is responsible for supporting all systems that enable our successful team. This includes the local infrastructure SAAS applications such as Google Workspace & JIRA and the deployment of MAC/Windows workstations. This position is also responsible for training new additions to Zimperium during their onboarding.
The ideal candidate will be experienced in network infrastructure and applications while still willing to deploy workstations and support end users while wanting to elevate themselves into new roles.
Location: Dallas Texas (Hybrid)
What Youll Do:
Configure and ship Mac & Windows laptops for new users using JAMF or other configuration tool
Provide support to endusers including hardware software and SAAS applications
Document track and escalate issues via ticketing system to ensure good communication and timely resolution meeting internal Track and maintain company asset inventories and ensure all returned equipment is accounted for
Administer corporate software solutions (i.e. Google Workspace Slack Zoom Confluence Jira etc. including SAML integration with OKTA security and other usability settings
Configuration of local network infrastructure such as switching wireless access points routing etc.
Troubleshoot in office equipment including copiers/printers
Implement bestpractices and document processes
Provide emergency offhour support and communication as needed
Qualifications & Skills:
Minimum 2 years experience providing desktop support in a Mac and Windows environment
Experience administering Google Workspace or Office 365 Atlassian products such as Confluence and Jira
Experience administering next generation firewalls such as Palo Alto or Checkpoint
Experience working in cloud systems AWS Azure GCP
Working knowledge of networking and VPNs
Ability to work independently and learn new technologies quickly
Ability to lift and carry up to 50 lbs.
Excellent customer services and communication skills (verbal and written) in a wide array of situational settings from Clevel interaction to core team members
Zimperium is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected veteran status or any other characteristic protected by applicable federal state or local law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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