Client Services Coordinator
Client Services Coordinator
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Job Description
Company Outline
Job Role: Client Services Coordinator
Location: Hybrid London UK
Salary: 28000
Contract Type: Fixed Term Contract 9 months
What We Can Offer You:Hybrid Working PerformanceRelated Bonus Life Assurance Additional Holiday Purchase Subsidised Gym Memberships Cycle to Work Scheme Discount Vouchers and Access to Wellbeing Resources!
Why Do We Want You
Are you an organized and detailoriented individual ready to step into a fastpaced administrative role supporting our dynamic legal training team
Please note: We shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme please use the contact details provided once you have clicked apply!
Job purpose tasks and responsibilities
As the Client Services Coordinator you will play a vital role in maintaining the smooth operation of Bond Solons training events ensuring highquality service delivery to clients and facilitating communication between various stakeholders.
You will be responsible for:
- Assisting in the administration of training events and courses.
- Maintaining and developing professional relationships with clients trainers and internal teams.
- Liaising with clients to confirm the details of inhouse training sessions.
- Coordinating with trainers to ensure they have the necessary documentation and venue (or virtual platform) details.
- Working with internal venue teams to confirm delegate numbers room arrangements and other requirements.
- Troubleshooting issues with virtual platforms when necessary.
- Liaising with accreditation bodies to ensure compliance with company qualifications.
- Ordering course materials and ensuring their timely delivery.
- Managing queries from clients and internal teams.
- Handling feedback forms and links.
- Providing cover for other staff members when required.
Whats the Best Thing About This Role
Youll be at the heart of our training operations ensuring that our courses run smoothly and efficiently. You will have the opportunity to interact with a variety of stakeholders and gain insights into the legal training sector.
Whats the Most Challenging Thing About This Role
With multiple training events and clients to manage youll need to stay organized and handle competing priorities especially when unexpected issues arise.
Essential and desirable capabilities
To be successful in this role you must have:
- Excellent communication and customer service skills.
- High attention to detail and accuracy.
- A minimum of one years experience in an administrative role.
- High level of computer literacy especially in Word Excel and PowerPoint.
- The ability to work well within a team.
- Advanced English written and oral skills.
It would be great if you also have:
- Experience within the training or events sector.
Before you go....
About us
For more than 25 yearsBond Solonhas supported clients with skills and knowledge to comply with the law and to achieve their purpose. Were proud to be part of Wilmington PLCs training and education division so if youre looking forvarietyinnovationandpurpose youll find them all and more here.
Find what youre looking for
Our people sought out empowerment and opportunity. And they found both here. Youll find what youre looking for too. Our values help us achieve our goals whether theyre personal professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative.
We are Wilmington PLC. Are you Join us and achieve more within your career with mutual respect support and fair rewards.
The Legal Bit!
The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties responsibilities and skills required for this position.
*Please note that this role may remain advertised until an offer of employment has been made.
#LIHybrid
Required Experience:
IC
Employment Type
Unclear
